Job Overview

We are seeking an organized and proactive Operations Assistant (Asana, Trello) to support day-to-day administrative tasks, project coordination, and operational workflows. In this role, you will monitor project timelines, follow up on outstanding action items, conduct online research, and maintain accurate digital databases. You will also draft professional correspondence and prepare reports to keep team projects moving forward smoothly. The ideal candidate is detail-oriented, proficient with spreadsheets, and comfortable working independently in a remote environment. This part-time position requires 25 hours per week, working Monday through Friday from 9:00 AM to 2:00 PM EST.

Schedule: Mon-Fri, 9 AM - 2 PM EST (25 hrs per week)

Responsibilities

• Project Coordination: Track project timelines, deadlines, deliverables, and outstanding tasks to ensure timely completion.
• Task and Workflow Management: Follow up with team members and stakeholders on pending items, provide progress updates, and flag potential delays or bottlenecks.
• Research and Reporting: Conduct online research, gather relevant information, verify findings, and organize results into clear, concise summaries.
• Administrative Support: Prepare documents, update spreadsheets, maintain records, and assist with general operational requirements.
• Documentation Management: Organize digital files, maintain accurate databases, and ensure documents are properly updated and accessible.
• Communication and Follow-ups: Draft professional emails, coordinate routine communications, and ensure action items are followed through.
• Process Improvement: Identify opportunities to improve administrative workflows, task tracking, and organizational efficiency.
• General Operations Support: Assist with additional operational and administrative tasks as needed to support business objectives.

Must-have requirements

• Previous experience in operations support, project coordination, administration, or a similar role at least 2 years.
• Strong written and verbal English communication skills.
• Excellent organizational skills and strong attention to detail.
• Ability to manage multiple assignments, prioritize competing deadlines, and work independently.
• Proficiency in Google Workspace or Microsoft Office, particularly spreadsheets, documents, and email.
• Familiarity with project management and task-tracking tools such as Asana, Trello, ClickUp, Monday.com, or similar platforms is an advantage.
• Strong online research, information-gathering, and documentation skills.
• Reliable internet connection, a suitable remote working environment, and the ability to work with minimal supervision.
• A proactive approach to identifying pending tasks, resolving routine issues, and communicating potential delays.

Nice-to-have requirements

• Proactive Mindset: Anticipates next steps, follows up without constant reminders, and takes initiative when issues arise.
• Strong Attention to Detail: Ensures records, reports, and documents are accurate, complete, and consistently maintained.
• Excellent Written Communication: Communicates clearly and professionally, particularly when preparing summaries, reports, and email updates.
• Strong Time Management: Prioritizes tasks effectively and consistently meets deadlines.
• Problem-Solving Ability: Researches solutions, identifies potential bottlenecks, and escalates issues when necessary.
• Accountability and Reliability: Takes responsibility for assigned work and provides timely updates on progress.
• Adaptability: Comfortable shifting between administrative work, research, project tracking, and other operational priorities.

Independent Contractor Perks

Permanent work from home

Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.