TikTok Shop LIVE Operations Lead

Overview

We are seeking a highly organized, proactive, and experienced TikTok Shop LIVE Operations Lead to oversee livestream operations, coordinate hosts and engagement teams, and ensure the successful execution of TikTok Shop LIVE campaigns across multiple brands.

In this remote role, you will be responsible for managing livestream schedules, coordinating campaign preparations, supporting host and affiliate sourcing, troubleshooting operational challenges, and ensuring smooth communication between team members.

The ideal candidate understands the fast-paced nature of TikTok Shop LIVE, takes initiative, and can independently manage operational responsibilities while helping improve team efficiency and campaign performance.

Schedule

Part-Time — 10 hours per week, US Eastern Time (ET)

Team Meetings (2 hours total)

• Monday — 10:00 AM ET
• Wednesday — 9:30 AM ET

LIVE Operations Schedule (8 hours total)

• Wednesday — 9:00 PM to 10:00 PM ET (1 hour)
• Thursday — 12:00 AM to 1:00 AM ET (1 hour)
• Friday — 8:00 PM to 10:00 PM ET (2 hours)
• Saturday — 10:00 AM to 12:00 PM ET (2 hours)
• Sunday — 8:00 PM to 10:00 PM ET (2 hours)

Schedule may adjust depending on campaign requirements, livestream schedules, and operational priorities.

Responsibilities

LIVE Operations & Campaign Management

• Coordinate and oversee TikTok Shop LIVE campaigns across multiple brands.
• Manage livestream schedules, host availability, and team assignments.
• Ensure hosts, moderators, promotional materials, and product information are prepared before each livestream.
• Monitor LIVE operations and resolve scheduling, technical, and coordination issues.
• Coordinate campaign activities, promotional schedules, and livestream deliverables.

Team Coordination & Leadership

• Coordinate livestream hosts, engagement specialists, designers, and other supporting team members.
• Maintain clear communication, task assignments, and operational priorities.
• Monitor task completion and proactively identify potential bottlenecks.
• Support team members during livestream execution and ensure smooth handovers.
• Escalate operational concerns and recommend practical solutions.

Host & Affiliate Sourcing

• Assist in identifying and recruiting qualified livestream hosts and affiliate creators.
• Coordinate host screening, availability, and onboarding activities.
• Maintain organized talent pipelines and recruitment trackers.
• Support the matching of creators and hosts with appropriate brand campaigns.

Performance Monitoring & Reporting

• Monitor livestream metrics, including engagement, product clicks, conversions, and sales performance.
• Track campaign progress and prepare concise operational updates.
• Maintain campaign calendars, trackers, and operational documentation.
• Identify opportunities to improve livestream execution and team productivity.
• Assist in preparing performance reports for internal and client presentations.

Requirements

• Proven experience in TikTok Shop LIVE operations, livestream campaign coordination, or LIVE commerce management.
• Strong understanding of TikTok Shop LIVE workflows, features, and campaign requirements.
• Experience coordinating livestream hosts, moderators, or cross-functional teams.
• Excellent organizational, multitasking, and problem-solving skills.
• Ability to manage multiple campaigns and shifting priorities.
• Strong written and verbal English communication skills.
• Proactive, resourceful, and comfortable working independently.
• Reliable internet connection, backup connectivity, and a professional remote working environment.
• Availability to work the required US Eastern Time schedule, including weekends.

Preferred Qualifications

• Experience working with a TikTok Shop agency or social commerce company.
• Familiarity with TikTok Shop Seller Center and LIVE analytics.
• Experience in livestream host recruitment and affiliate sourcing.
• Experience developing SOPs, operational trackers, or campaign workflows.
• Understanding of LIVE commerce conversion metrics and performance optimization.

Independent Contractor Perks

• Permanent work-from-home arrangement
• Part-time schedule — 10 hours per week
• Opportunity to work with multiple brands in the growing LIVE commerce industry
• Immediate hiring

Note

Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording.

The hourly pay rate will be determined based on qualifications, experience, and performance throughout the application process.

Applicants who complete all application requirements and demonstrate relevant TikTok Shop LIVE operations experience will receive priority consideration.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations (for full-time roles only)

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.