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Business Development & Legal Operations Assistant (CRM)

Job Overview

Our client, a boutique UK immigration and law firm specializing in corporate immigration, sponsor licence applications, and employment compliance, is seeking a proactive, commercially minded, and highly organized Business Development & Legal Operations Assistant.

The successful candidate will support the firm's business growth by researching prospective UK businesses, generating leads, coordinating targeted outreach campaigns, and managing the sales pipeline. The role will also provide administrative and operational support to the Principal Solicitor, including CRM management, client communications, document preparation, file organization, and diary coordination.

The ideal candidate will have a strong background in B2B lead generation, business development, and executive or legal administration. They should be comfortable working independently, managing multiple priorities, and taking initiative to ensure business development activities and administrative workflows progress efficiently.

 

Schedule- Flexible schedule during client business hours, UK time zone, (20 hours per week)

Responsibilities

  • Research and identify prospective UK businesses that may require corporate immigration, sponsor licence, and employer compliance services.
  • Identify key decision-makers, including business owners, directors, HR managers, and other relevant corporate stakeholders.
  • Build and maintain accurate prospect lists using LinkedIn, online research tools, CRM databases, and approved AI tools.
  • Draft personalized introductory emails, LinkedIn messages, and follow-up communications for the Principal Solicitor's review and approval.
  • Coordinate approved outreach campaigns and manage consistent follow-up with prospective clients, inbound enquiries, and potential referral partners.
  • Maintain and update CRM records, tracking prospect details, communication histories, lead status, and next steps.
  • Monitor the sales pipeline, identify opportunities requiring follow-up, and coordinate prospect consultations.
  • Prepare regular reports on lead generation activities, outreach performance, response rates, and consultations booked.
  • Proactively identify new business development opportunities and recommend strategies to expand the firm's client base and referral network.
  • Audit CRM records and active client files to identify missing information, outstanding administrative actions, and overdue follow-ups.
  • Prepare structured attendance notes and summaries from client meetings, audio recordings, and call transcripts.
  • Organize, name, and upload legal documents in accordance with the firm's file management procedures and confidentiality requirements.
  • Draft routine client correspondence, administrative documents, and standard form responses for solicitor review.
  • Monitor assigned inboxes, respond to routine administrative enquiries, and maintain professional communication with clients and prospective clients.
  • Coordinate appointments, manage calendar reminders, and assist with meeting preparation and general diary administration.
  • Follow up with clients to obtain outstanding documentation, identity verification materials, and other information required for casework.
  • Use Microsoft 365, CRM platforms, and approved AI tools to improve administrative efficiency, accuracy, and workflow management.
  • Proactively follow up with the Principal Solicitor regarding pending instructions, approvals, and outstanding tasks to maintain business development momentum.

Requirements

  • Proven experience in business development, B2B lead generation, sales support, appointment setting, or a similar role.
  • Previous experience as an Executive Assistant, Legal Assistant, Administrative Assistant, or Operations Assistant supporting a senior professional or business owner.
  • Demonstrated experience researching business prospects, building targeted lead lists, and coordinating outbound outreach campaigns.
  • Hands-on experience managing CRM systems, maintaining accurate databases, and tracking sales pipelines.
  • Excellent written and spoken English, with strong business writing skills and the ability to communicate professionally with corporate decision-makers and clients.
  • Advanced working knowledge of Microsoft 365, particularly Outlook, Word, Excel, and Teams.
  • Strong proficiency with LinkedIn, online business research tools, and lead-generation platforms.
  • Practical experience using AI tools such as ChatGPT, Claude, or Microsoft Copilot for research, content drafting, summarization, and administrative tasks.
  • Exceptional organizational skills, attention to detail, and the ability to manage competing priorities independently.
  • A proactive, solution-oriented mindset with the confidence to follow up on outstanding instructions and identify opportunities for process improvement.
  • Strong awareness of confidentiality, data protection, and the importance of accurate recordkeeping when handling sensitive client information.
  • Previous experience in a UK law firm, immigration practice, compliance environment, or professional services organization is advantageous (preferred, not required).
  • Familiarity with UK corporate immigration, sponsor licence applications, and employer compliance requirements would be beneficial but is not essential.

Independent Contractor Perks

  • Permanent work from home
  • Immediate hiring

Note Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.

Business Development & Legal Operations Assistant (CRM)

Job Category

Sales

Job Type

Part Time (20 - 34 Hours per week)

Work Schedule and Timezone

Flexible schedule during client business hours, UK time zone, (20 hours per week)

Published on

Oct 13 2026

BruntWork will never ask you for money or any other form of payment. If someone claiming to represent BruntWork is requesting a payment from you, please let us know at applications@bruntwork.co

“BruntWork made the entire recruitment process smooth, transparent, and stress-free. They matched me with a client that genuinely fits my skills and values — and the support didn’t stop at placement... A reliable, professional partner I’d recommend without hesitation.”

— Zyrrah D, Bookkeeper

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