Healthcare Receptionist / Admin | Healthcare | Remote

Role Name: Healthcare Receptionist / Admin

Schedule: Mon-Fr- 8am-5pm MST (Arizona) no daylight savings (40 hours a week)

Client overview

This is a growing US-based healthcare management services organization that centrally operates and supports multiple independent primary care practices. Acting as the operational backbone for an expanding network of doctor's offices, the team manages everything from front-desk communication to administrative workflows so that providers can focus entirely on patient care. With new practices being onboarded regularly, the organization offers a dynamic, high-impact environment for remote healthcare admin professionals.

Job description

You will be the first voice patients and external callers hear across a network of healthcare practices, handling a high volume of inbound calls with professionalism and care. You will triage and relay information seamlessly through Slack and manage the flow of emails and faxes to keep daily operations running smoothly across multiple offices. This is a full-time, fully remote role where your organizational skills, healthcare knowledge, and communication ability directly shape the patient experience and the efficiency of the entire practice network.

Responsibilities

• Answer incoming phone calls for multiple practices and route them to the appropriate contacts
• Summarize call details into clear Slack messages for internal team communication
• Process incoming emails and faxes, ensuring timely distribution and follow-up
• Perform general clerical and administrative tasks to support daily practice operations
• Maintain organized digital records and assist with document management across practices

Must-have requirements

• Prior experience as a medical receptionist or healthcare administrative assistant
• Strong verbal and written communication skills with a professional phone manner
• Ability to multitask and manage high call volumes across different practice lines
• Familiarity with healthcare terminology and patient interaction protocols
• Strong organizational skills and ability to work independently
• HIPAA compliance awareness and commitment to handling sensitive information

Nice-to-have requirements

• Bonus if you have prior experience using Slack for internal team communication in a healthcare or remote setting
• It helps if you've worked in a multi-practice or multi-site healthcare environment before
• Bonus if you're experienced with digital fax platforms and healthcare document management systems

Why join this team

• 100% remote, full-time role with a stable, long-term engagement
• Be the central communications hub for a growing network of healthcare practices — your role truly matters every day
• Work within a well-organized management services team that invests in clear internal communication and structured workflows
• Growth opportunity as the organization onboards new practices and expands its administrative team
• Supportive environment that values reliability, professionalism, and patient-first communication

Apply now. Start helping.