Job Overview:

Our client is looking for a Medical Administrative Assistant to join their dynamic team. In this role, you will streamline patient care operations by managing AI-driven script ordering, lab processing, and scheduling. You will serve as a vital link between providers, patients, and pharmacies to ensure seamless daily clinical workflows.

Schedule: Monday to Friday, flexible within the client's business hours EST (tentative); Part-time, 20 work hours per week

Responsibilities:

• Put scripts into the AI engine and arrange them.
• Track any order exceptions and correct them (sometimes calling the pharmacists).
• Order ERX scripts through the portal.
• Ensure the labs are received via fax or lab portals and filed in the patients' charts along with their intake for the provider (the day before the appointment).
• Create cash lab and insurance lab slips for the patients.
• Contact patients and inform them when their labs are due.
• Handle scheduling tasks.
• Track declined payments and contact patients.

Requirements:

• Proven customer service experience.
• Background in billing and record-keeping.
• Proficiency with CRM systems, technical tools, and digital resources.
• Experience in the medical industry is a plus.

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.