Overview

Our client is looking for a highly organised, detail-oriented, and technologically confident Travel & Lifestyle Administration Specialist to provide dedicated administrative support to an Ultra-High-Net-Worth (UHNW) client account. Operating within a wider 24/7 travel and lifestyle team, you will focus on backend administrative and operational tasks, ensuring all travel records, documentation, and receipts are accurately captured and filed. Working closely with Australian-based staff, this fully remote role gives you the autonomy to manage vital client information while maintaining strict confidentiality and precision.

Schedule:

• Tuesday to Sunday, 12:00 PM – 9:00 PM Brisbane Time

Responsibilities

• Create, format and maintain documents using Microsoft Word and Google Docs.
• Maintain and update Google Sheets, trackers and internal records.
• Accurately record travel, booking and client information.
• Organise and maintain digital files and supporting documentation.
• Collect, sort and file receipts and other travel-related records.
• Maintain accurate and up-to-date client records.
• Review emails, booking confirmations, receipts and team communications and transfer relevant information into the appropriate systems.
• Assist with reconciliation and record-keeping where required.
• Ensure documentation and information are filed consistently and can be easily retrieved by the wider team.
• Provide general administrative and operational support to the travel team.
• Follow established processes while identifying missing or inconsistent information.
• Ensure administrative tasks are completed promptly and accurately.
• Maintain a high level of confidentiality when handling private client information.

Requirements

• Extremely organised and detail-oriented.
• Highly accurate when entering, reviewing and maintaining information.
• Experience supporting UHNW, VIP, executive or private clients would be particularly advantageous.
• Technologically confident and comfortable learning new systems.
• Proficient with Microsoft Word, Google Docs and Google Sheets.
• Comfortable working with large amounts of information and multiple documents.
• Able to organise information logically and maintain structured digital filing systems.
• Strong in written English and able to understand information from emails and team communications quickly.
• Capable of working independently without requiring constant direction.
• Reliable and consistent with repetitive but highly important administrative tasks.
• Comfortable handling confidential and sensitive client information.
• Proactive in identifying missing information, inconsistencies or documentation that requires follow-up.
• Experience in travel administration, executive/personal assistance, luxury hospitality, concierge services, or private client support is highly regarded.

Preferred Experience

• Travel administration or travel operations
• Executive or personal assistance
• Luxury hospitality
• Concierge services
• Private client support
• Executive administration
• High-level administrative support
• Corporate travel
• Office or operations administration

The Ideal Candidate

• The ideal candidate is someone who takes ownership of the details.
• You should be comfortable receiving information from multiple sources—such as emails, receipts, booking confirmations, documents and team communications—and turning that information into accurate, organised and easily accessible records.
• You will be trusted to manage important administrative information with minimal supervision, so strong attention to detail, reliability and good judgement are essential.
• This is an excellent opportunity for an experienced administrator who enjoys structured work, takes pride in accuracy, and is comfortable supporting a sophisticated international travel and lifestyle operation behind the scenes.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "APPLY" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.