Job Overview

Our client is looking for a Bilingual Psychiatric EHR Medical Assistant to manage patient communication, administrative workflows, and billing support for a South Florida-based psychiatric health practice.

Schedule: Monday - Friday, 9:00 AM - 6:00 PM EST, with optional Saturdays from 9:00 AM - 3:00 PM EST, with 1 hour unpaid break (30+ work hours per week)

Responsibilities

• Handle patient information intake and maintain accurate Electronic Health Records (EHR).
• Submit and process medical insurance claims and track payment status.
• Manage appointment scheduling and patient medication reminders.
• Maintain professional, bilingual (English/Spanish) communication with patients using clinic soft-phone systems.
• Coordinate patient care activities specifically for a psychiatric health practice.
• Ensure all administrative workflows align with clinic standards and HIPAA regulations.

Requirements

• Full fluency in both Spanish and English with professional verbal skills.
• Previous experience working in a medical clinic, preferably in behavioral health.
• Strong proficiency in Electronic Health Record (EHR) systems and billing processes.
• Demonstrated ability to handle sensitive patient data and maintain HIPAA compliance.
• Ability to work a consistent schedule of 30+ hours per week in US Eastern Time.
• Comfortable working remotely and collaborating via software tools like Spruce Health.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.