Job Overview

Our client is looking for an enthusiastic and detail-oriented Medical Receptionist to handle inbound patient inquiries and conduct outbound follow-ups for physical therapy services. In this role, you will be responsible for scheduling patient appointments in adherence to company guidelines, maintaining positive rapport, and managing daily call metrics with responsiveness and high energy.

Schedule

Monday - Friday, 7:00 AM - 4:00 PM or 9:00 AM - 6:00 PM MST, with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Handle inbound calls from potential new patients seeking physical therapy services.
• Execute outbound follow-ups for doctor-referred patients using provided faxes.
• Schedule patient appointments while adhering strictly to company scheduling rules.
• Maintain a friendly tone, smiling through the phone to build positive rapport.
• Ensure high responsiveness and urgency when responding to incoming referrals.
• Track daily call metrics to maintain productivity standards and time management.

Requirements

• Fluent English communication skills with clear, neutral accents.
• Proven background in telephone reception or customer scheduling roles.
• High energy, enthusiasm, and a natural warmth in phone voice communication.
• Exceptional multitasking ability to hold organic conversations while booking.
• Strong self-drive and accountability for daily outbound call volumes.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.