Job Overview

Our client is seeking a highly organized and detail-oriented part-time Home Health Care Coordinator to support the daily operations of a privately owned home health care services agency. In this role, you will monitor multiple referral platforms, process new patient intakes, and maintain accurate records within the MyUnity EMR system. You will also be responsible for verifying insurance eligibility, generating daily operational reports, communicating with referral sources online and by email, calling clients by cellphone-over-internet to schedule the first visit, and auditing medical records to ensure corrections are made.

Schedule; Saturday - Sunday, 8:00 AM - 5:00 PM MDT with 1 hour unpaid break (16 work hours per week)

Responsibilities Referral Management:

• Continuously monitor multiple referral platforms during business hours (8:00 AM – 5:00 PM, Saturday and Sunday, excluding lunch), including Epic, Kaiser, CarePort, DINA/Tango, and other assigned systems.
• Check referral platforms at least every five minutes and respond to referrals within required service levels: respond to Kaiser referrals immediately and other referral sources within 5–15 minutes.
• Review incoming faxed referrals every 30 minutes.
• Accept or decline referrals according to company procedures.
• Archive faxed referrals following established processes.
• Email referrals and physician orders to the appropriate staff based on assigned locations.

Medical Records & Data Management:

• Accurately enter client information into the MyUnity electronic medical records (EMR) system.
• Maintain organized and up-to-date referral spreadsheets, tracking logs, and operational checklists.
• Audit medical records for assigned documentation requirements, send notice of corrections needed, and follow up to ensure corrections are made.
• Access CORHIO when requested to retrieve client information and securely distribute records to the appropriate team members.

Insurance & Authorization:

• Verify insurance eligibility for new clients.
• Process authorizations accurately and efficiently to support timely patient admissions.

Visit & Clinical Documentation Support:

• Call clients to schedule Start of Care visit.
• Enter Start of Care (SOC), Resumption of Care (ROC), and patient discharges.
• Review, adjust, and process CellTrak visits according to company procedures.
• Monitor the SHP portal for quality metrics related to the six improvement questions.
• Notify managers and clinicians when improvement measures are not met and follow up until corrections have been completed.

Reporting:

• Generate and distribute daily operational reports to assigned staff.
• Assist leadership by providing timely reports and tracking information as requested.

Additional Responsibilities:

• Perform additional administrative and operational duties as assigned after demonstrating proficiency in core responsibilities.
• Support process improvement initiatives and maintain compliance with company standards and healthcare documentation requirements.

Requirements

• Previous experience in U.S. healthcare administration, medical records, referral coordination, patient intake, or a similar administrative role.
• Proficiency in speaking and writing in English.
• Experience working with Electronic Medical Record (EMR) systems; MyUnity experience is preferred.
• Knowledge of insurance verification and authorization processes.
• Strong data entry skills with exceptional attention to detail.
• Excellent organizational and time management skills.
• Ability to monitor multiple systems simultaneously while maintaining accuracy.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Excel, Outlook, and other Microsoft Office applications.
• Ability to handle confidential patient information in compliance with HIPAA and company policies.
• Computer with 2 monitors, strong internet connection, and ability to make calls-over-internet from work location.
• Ability to work 8:00 AM – 5:00 PM, every Saturday and Sunday.

Qualifications

• Experience with Epic, Kaiser referral systems, CarePort, DINA/Tango, CellTrak, SHP, and CORHIO.
• Previous experience in home health or hospice operations.
• Experience generating operational or performance reports.
• Experience in home health care in the U.S. is a plus.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.