About the Role:

We are seeking a proactive, highly organized Customer Service Representative (Sales Support) to assist a team of two salespeople with client follow-ups, quote preparation, and sales administration. The ideal candidate is professional, persistent, and comfortable communicating with clients by phone and email.

The role will begin part-time, with the potential to transition to full-time as the workload grows and the candidate demonstrates a strong fit. This position is focused on supporting the sales team rather than directly closing sales.

Schedule:

• Monday to Friday, 11:00 am to 5:00 pm (US Eastern Time, 30 hours per week)

Key Responsibilities:

• Prepare and send quotes and proposals promptly.
• Follow up with clients by email and phone regarding outstanding quotes and proposals.
• Track leads and follow-ups to ensure no sales opportunities are missed.
• Contact past clients to request reviews.
• Coordinate closely with both salespeople to manage their follow-ups and sales activities.
• Help organize client communications, calendars, and sales-related administrative tasks.
• Maintain accurate records using spreadsheets, email, and internal systems.

Must-Have Requirements:

• Previous experience in sales support, sales administration, customer service, or administrative assistance.
• Excellent written and spoken English.
• Professional, confident, and clear communication skills, particularly over the phone.
• Highly organized, proactive, and persistent with follow-ups.
• Strong attention to detail and ability to manage multiple tasks.
• Proficiency in email, spreadsheets, and basic office tools.
• Willingness to learn new systems and internal processes.
• Ability to work independently while coordinating effectively with a sales team.
• Working Arrangement & Growth

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note:

Please click the Apply Now button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.