Creative and Account Owner

As a Creative and Account Owner, you’ll create content across platforms while managing assigned client accounts. This role combines creative work with account management to ensure clients receive quality content and clear, timely communication.

You’ll serve as the creative lead for your assigned clients, developing content that supports their brand goals and handling the administrative tasks needed to keep projects running smoothly.

Schedule: 5:30 AM - 2:30 PM EST North Carolina Time

Key Responsibilities

Creative

• Develop and execute creative strategies that align with each client’s brand objectives.
• Gather information from Slack, social media, PDFs, and other sources to create content for Instagram, Facebook, and other platforms.
• Design and edit images using Adobe tools and Canva templates.
• Write, edit, and publish content across multiple platforms.
• Plan Instagram feed layouts and create cover images and thumbnails.
• Edit Reels and create branded social media videos.
• Create engaging Instagram Stories.
• Organize and manage assets in Dropbox and Google Drive.
• Create presentations, one-pagers, and other graphics as needed.
• Research content strategies, trends, and platform updates.
• Respond to client DMs and Instagram comments promptly and professionally, as needed.

Account Management and Administration

• Track content in the SMC content calendar, content batches, and live posting schedule.
• Draft and send client emails, including meeting recaps, approval requests, and updates.
• Prepare and send agendas before client calls.
• Attend client meetings to understand preferences and maintain clear communication.
• Serve as the primary account owner for assigned clients, maintaining a consistent brand voice and smooth workflow.
• Securely maintain backup access credentials for clients’ social media accounts.

Qualifications and Skills

• Excellent written and verbal communication skills.
• Experience in social media management, content creation, graphic design, and copywriting.
• Strong organizational and project management skills, with the ability to manage multiple tasks and client accounts.
• Experience with platforms such as Instagram, Facebook, and YouTube.
• Familiarity with Adobe tools, Canva, CapCut, Zoom, and Slack.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations (for full-time roles only)

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.