Job Overview

Our client is seeking a proactive, organised and people-focused HR & Workforce Coordinator to take ownership of day-to-day HR and workforce coordination, including recruitment, onboarding, rostering, employee administration, workforce compliance, training coordination and ongoing staff engagement. While recruitment remains an important part of the position, this is a broader hands-on HR and workforce role responsible for supporting employees throughout their employment journey and helping maintain a reliable, responsive workforce. A key part of the role is coordinating day-to-day rostering requirements, responding to workforce changes and ensuring staffing matters are actively progressed. This role operates with a meaningful degree of day-to-day autonomy. The successful candidate is expected to take initiative, identify priorities and next steps, manage routine matters independently and follow work through to completion without requiring ongoing task-by-task direction. Management remains available for matters requiring approval, higher-level judgement or escalation.

Schedule: Monday-Friday, Flexible within 8AM - 5PM Sydney Time,  (20–25 Hours per week)

Responsibilities:

Recruitment

• Coordinate end-to-end recruitment activities across a range of roles.
• Draft and publish job advertisements on SEEK, Indeed, LinkedIn and other recruitment platforms.
• Source suitable candidates through job boards, professional networks and direct outreach.
• Screen applications and conduct initial candidate interviews.
• Shortlist suitable applicants and coordinate interviews with hiring managers.
• Complete reference checks and assist with pre-employment screening.
• Maintain regular and professional communication with candidates throughout the recruitment process.
• Proactively identify current and future staffing requirements and workforce gaps, and raise recommended actions with management.
• Maintain candidate pipelines for frequently recruited positions.

Onboarding and Employee Administration

• Coordinate the onboarding process for new employees.
• Prepare employment documentation, onboarding packs and induction materials.
• Ensure required qualifications, checks, licenses and compliance documents are obtained before commencement.
• Set up and maintain accurate employee records within HR, rostering and workforce management systems.
• Monitor document expiry dates and follow up with employees regarding outstanding or renewed documentation.
• Support offboarding activities, including exit documentation, system access and record updates.

Rostering & Workforce Coordination

• Take ownership of day-to-day roster coordination and maintenance, ensuring shifts and workforce information are accurately allocated and updated in rostering and workforce management systems.
• Review staff availability, planned leave or unavailability, skills, qualifications, location and service requirements when coordinating shift allocation.
• Proactively identify and work to resolve unfilled shifts, coverage gaps, roster conflicts and short-notice changes, escalating only where management input or approval is required.
• Communicate roster changes, shift requirements and availability matters promptly and professionally with employees and relevant internal stakeholders.
• Support continuity of service by considering consistent worker allocation and appropriate staff-to-service matching wherever practicable.
• Monitor recurring roster gaps, workforce capacity issues and patterns in staff availability, and use this information to support recruitment and workforce planning.
• Maintain accurate roster-related records and follow up outstanding scheduling, availability and coverage matters through to completion.

Training & Workforce Compliance

• Coordinate mandatory and role-specific employee training.
• Maintain staff training registers and monitor completion and renewal requirements.
• Schedule training sessions and communicate requirements to employees.
• Assist with identifying workforce development and training needs.
• Support compliance with organisational policies, employment requirements and relevant industry standards.
• Maintain accurate records for audits, compliance reviews and reporting purposes.

Employee Support & HR Coordination

• Act as an approachable first point of contact for general employee enquiries.
• Provide staff with guidance regarding workplace processes, policies, training and administrative requirements.
• Support management with attendance, availability, conduct and performance-related documentation.
• Assist with probation reviews, employee check-ins and performance review processes.
• Prepare letters, forms, meeting notes and other HR correspondence.
• Help communicate workplace updates, policy changes and important reminders to employees.
• Promote positive employee engagement, communication and workplace culture.
• Escalate complex employee relations or workplace matters to management when appropriate.
• Maintain confidentiality and handle sensitive employee information professionally.

Autonomy, Initiative & Ownership

• Manage assigned HR and workforce responsibilities proactively, without relying on ongoing task-by-task instruction from management.
• Anticipate next steps, identify outstanding actions and progress routine matters within the scope of the role rather than waiting to be prompted.
• Use sound judgement to prioritise workload, resolve routine issues and make practical day-to-day decisions, while escalating higher-risk, complex or approval-dependent matters appropriately.
• Take responsibility for follow-through: close the loop on actions, keep records current and provide management with concise updates on risks, exceptions or matters requiring input.

HR Reporting & Process Improvement

• Maintain recruitment, onboarding, training and employee records.
• Prepare regular HR and recruitment reports for management.
• Track vacancies, recruitment progress, onboarding status and workforce compliance.
• Proactively identify and recommend opportunities to improve HR, rostering, workforce systems, templates and administrative processes.
• Assist with reviewing and updating position descriptions, policies, procedures and employee resources.
• Provide general HR and administrative support as required.

Requirements

• At least three years of experience in human resources, recruitment, workforce coordination or a similar role.
• Experience using recruitment platforms such as SEEK, Indeed or LinkedIn.
• Hands-on experience using HRIS, rostering or workforce management systems, with confidence maintaining rosters and workforce records accurately.
• Experience working within healthcare, aged care, disability support, community services or another regulated industry.
• Experience recruiting nurses, support workers, carers or other frontline employees.
• Understanding of Australian employment practices and workplace requirements.
• Experience coordinating mandatory training, employee credentials and compliance documentation.
• Familiarity with Australian employment awards, particularly the SCHADS Award or Nurses Award.
• Experience supporting remote, offshore or geographically dispersed teams.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.