Job Overview

Are you a sales professional with a background in HR or recruitment who thrives at generating leads and closing deals?

As our new Sales & Resume Writing Assistant, you will drive business growth by engaging cold and warm prospects across LinkedIn, Facebook, email, and phone, converting them into satisfied clients. This high-impact role leverages your expertise in needs assessments, career product upselling, and sales conversion, offering a clear growth pathway to conduct sales consultations and expand your career in talent development. This role is ideal for someone who thrives in a client-facing environment, enjoys helping job seekers succeed, and has the ability to convert leads into paying clients.

Client Overview

Join a fast-growing, nationwide resume-writing service that’s transforming how job seekers present themselves to potential employers. This innovative company serves clients across Australia, from Perth to Sydney, helping professionals at all levels craft compelling career narratives.

Schedule

• Training Schedule (First 2 weeks): Saturday - Wednesday, 7:00 AM - 4:00 PM Perth, AU Time, with 1 hour unpaid break (40 work hours per week) (first two weeks)
• Regular Schedule: Monday - Friday, 9:00 AM - 6:00 PM Perth, AU Time, with 1 hour unpaid break (40 work hours per week)

Responsibilities

Sales & Lead Generation

• Focus initially on appointment setting by engaging with prospective clients via phone, email, LinkedIn, and other channels to qualify leads and schedule consultations.
• Engage with potential clients via email, phone, and LinkedIn to introduce services and convert leads into paying customers.
• Follow up with warm leads who have inquired about resume writing services.
• Use LinkedIn and Facebook to generate leads and establish professional connections.
• Handle initial client consultations to understand their needs and recommend appropriate services.
• Provide consultation and upsell services such as cover letters, LinkedIn optimization, and interview coaching.
• Transition into conducting sales consultations and converting qualified prospects into paying clients as confidence and product knowledge develop.
• Track client interactions and follow-ups in CRM tools.

Administrative & Resume Writing Support

• Optimize client LinkedIn and Seek profiles to enhance their professional appeal.
• Assist with resume and cover letter writing, ensuring high-quality, error-free documents.
• Support interview coaching and webinars.
• Respond to client inquiries via email and phone with professionalism and empathy.
• Maintain and update client databases and spreadsheets with meticulous attention to detail.
• Coordinate with team members to ensure smooth business operations.
• Document internal processes to improve efficiency and maintain quality standards.

Requirements

• Proven track record in appointment setting, cold and warm lead generation (via email, phone, LinkedIn, and Facebook), and converting prospects into paying clients, backed by direct sales conversion experience.
• Hands-on experience conducting needs assessments, closing sales, webinar hosting/facilitation, and upselling career products (e.g., cover letters, LinkedIn/Seek optimization, and job interview coaching).
• Proven experience executing email marketing campaigns to nurture leads and drive sales conversion.
• Demonstrated experience writing, editing, and formatting high-quality resumes, cover letters, and optimized LinkedIn and Seek profiles.
• Background in HR, talent acquisition, or recruitment (academic studies in HR or related fields are strongly preferred).
• Exceptional written and verbal English communication skills, with strong grammar, proofreading, editing skills, and confidence conducting phone and screen-share consultations.
• Proficiency in Microsoft Suite / MS Office 365 (Word, Excel, Teams, SharePoint) paired with fast, accurate typing skills and meticulous attention to detail.
• Strong organizational and time management skills, with a proven ability to manage multiple deadlines, maintain client databases using CRM tools (e.g., JustCall, Apollo), and build lasting client relationships.

Desirable Skills (Bonus but Not Required)

• Social media management skills (Facebook, Instagram, LinkedIn) are a plus.