Schedule: Monday to Friday | 9:00 AM – 5:00 PM EST (New York, NY 10007)

Hours: Full-Time | 40 hours per week (30-Minute Paid Break)

About the Client

Our client is a high-growth US hospitality and data intelligence company headquartered in New York City. Leveraging advanced AI systems alongside proprietary data platforms, they curate high-precision database records for thousands of premium three-to-five-star hotel properties across the United States and international markets. To ensure gold-standard data accuracy and support ongoing operational expansion, they are onboarding dedicated remote specialists to manage back-office verification and stakeholder research.

Position Overview

We are seeking a detail-oriented, tech-savvy Data Validation Specialist to audit, enrich, and cross-check AI-populated database records within the client’s proprietary platform.

In this dual-capability role, your initial focus will be maintaining rapid throughput across a massive 15,000+ US hotel directory. As operations expand, your scope will grow to include direct outreach—contacting medical practices across North America to verify physician listings and staff availability through brief, professional phone conversations. The ideal candidate blends high-speed digital accuracy with confident, articulate phone skills.

Key Responsibilities & Duties

Data Audit & Platform Validation

• Review and audit AI-populated hotel restaurant data against official property dining pages for complete accuracy.
• Confirm onsite dining amenities by checking appropriate status fields within the proprietary Helios Trex back-office system.
• Copy, format, and input official descriptive text and menu content directly into system records.
• Identify and manually add missing onsite restaurants missed by automated scraping tools.
• Remove or flag incorrect database entries, distinguishing between true onsite venues and external, nearby suggestions.
• Maintain high-volume production standards, targeting an output of 30–40 hotel audits per hour.

Primary Verification & Outreach (Phase 2 Expansion)

• Conduct outbound phone inquiries to US-based medical practices to confirm physician affiliations and practice availability. (Not sales)
• Deliver simple, professional phone communications to gather and update operational directory data.
• Log outreach outcomes, practice status changes, and contact records in real-time.

Key Requirements & Qualifications

• Meticulous Data Accuracy: Exceptional attention to detail with the ability to distinguish subtle data differences across web sources.
• Dual Capability (Data + Phone Skills): Comfortable performing high-volume digital data entry while possessing clear, professional English verbal skills for outbound medical calls as needed.
• Efficiency & Autonomy: Proven capacity to maintain speed and focus across large data sets without constant supervision.
• Browser & Tech Fluency: Skilled in navigating cloud platforms, switching between multiple browser tabs, and adopting new back-office software quickly.