Job Overview

Our client is seeking a highly organized, proactive, and commercially minded Business Operations & Bookkeeping Assistant (XERO) to become a key support person within the business. This role is primarily focused on business administration, financial coordination, job management systems, and process improvement. You will take ownership of important back-office functions, ensuring jobs, invoices, payments, customer information, and business data are accurate and up to date. The ideal candidate will serve as the owner's reliable right hand in the back office—someone who can identify inefficiencies, document processes, and continuously improve how the business operates.

Schedule

Monday - Friday, 8:00 AM - 5:00 PM Sydney Business Hours, with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Business Operations & Administration: Process new job requests and create job cards in ServiceMate daily; update job statuses, maintain client and property records, monitor overdue tasks, maintain organized digital records, and recommend process improvements to resolve administrative bottlenecks.
• Finance & Invoicing: Generate accurate quotes and invoices using ServiceMate; reconcile bank statements and credit card transactions in Xero; process supplier invoices and expenses; monitor accounts receivable, send payment reminders, and ensure data integrity across ServiceMate, Xero, and the JCX dashboard.
• Systems & Process Improvement: Document existing workflows across systems; create and maintain clear SOPs for recurring administrative and financial tasks; build a searchable knowledge base; and identify opportunities to simplify, automate, or optimize business processes.
• Client & Lead Support (Secondary): Research and compile prospect lists for commercial maintenance clients (e.g., resorts and strata); follow up on marketing leads using approved processes; assist with basic email or phone outreach; schedule client meetings; and respond to general enquiries.

Requirements

• Proven experience in business administration, operations, finance administration, bookkeeping, or a similar support role.
• Strong experience managing administrative processes, financial records, and business data.
• Direct experience using Xero or similar accounting software for invoicing, payment reconciliation, and accounts receivable.
• Proficiency with CRM, job management, or business management software.
• Excellent written and verbal communication skills with strong attention to detail and data accuracy.
• Highly organized, proactive, and capable of working independently in a remote setting.
• Proven ability to identify inefficiencies, recommend process improvements, and create or follow SOPs.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer

BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to our official email us through the ‘Contact Us’ form on our official BruntWork website.