Responsibilities

• Proactively call leads using the provided dialer system.
• Set up appointments for sales representatives, ensuring that the prospect meets the company's criteria.
• Perform initial qualification of prospects over the phone, determining their interest and potential fit.
• Update and maintain accurate records of customer interactions, ensuring that all notes and information are up-to-date in the CRM system.
• Collaborate with the sales team to ensure smooth transition of leads and provide insights on potential client needs.
• Handle objections and provide information to prospects in a clear and concise manner.
• Stay updated on the company's products, services, and market trends to effectively communicate value to prospects.

Requirements

• Strong verbal communication skills with the ability to articulate ideas clearly and effectively over the phone.
• At least 3-4 years experience as an Appointment setter
• Previous experience in a similar role or in telemarketing is preferred.
• Proficiency in using CRM software and other relevant tools.
• Attention to detail and organizational skills.
• A noise-cancelling headset with a microphone for clear communication.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Resilience and persistence in the face of challenges and objections.

Highly Regarded Skills and Experience:

• Experience in both B2B and B2C appointment setting.
• Knowledge of sales techniques and strategies.
• Familiarity with the industry or product being sold.
• Proven track record of achieving appointment setting targets or KPIs.
• Ability to build rapport quickly with prospects and provide a positive customer experience.