Virtual Assistant / Executive Assistant with Sales Admin | Training & Development | Remote

Job Overview

This is a part-time Virtual Assistant role focused on program coordination, scheduling, and sales administration support. The position will handle communications and scheduling for 20 to 60 program participants, managing coaching sessions, workshop bookings, and client inquiries. The role offers potential for growth and additional responsibilities as systems become automated and the candidate becomes comfortable in the position.

Client Overview

The client is a training and development organization that works with small to medium businesses to deliver leadership development, culture improvement, and staff well-being programs. They offer a multi-faceted learning approach including in-person workshops, virtual coaching sessions, and online webinars, with programs ranging from one-off workshops to 12-month immersive experiences.

Schedule:

• Mon-Fri 8:00 AM - 12:00 PM AEST (Part-Time, 20 hours per week)
• Client Timezone: Australian Eastern Standard Time (AEST)

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring

Responsibilities

• Schedule and coordinate one-on-one coaching appointments for program participants throughout entire program duration.
• Book and manage in-person workshops for program participants and handle all rescheduling requests from clients.
• Send pre-seminar and post-seminar communications to participants using templated messaging systems.
• Coordinate sales process activities including booking potential leads into in-person or online meetings and sending post-sales call follow-ups.
• Perform administrative tasks including data entry, report writing, and managing inquiries from both current program participants and potential clients.
• Support program onboarding processes for multiple concurrent programs with varying participant numbers.

Requirements

• Minimum 2-3 years of experience in virtual assistant, executive assistant, or sales administration roles.
• Strong scheduling and calendar management skills with experience coordinating multiple appointments and programs simultaneously.
• Excellent written and verbal communication skills with ability to manage client inquiries professionally.
• Comfortable working with CRM systems and learning new software platforms quickly.

Nice-to-Have Requirements

• Prior experience with Thrive CRM or similar customer relationship management platforms.
• Background in training, education, or program coordination industries.
• Experience managing communications and scheduling for multiple stakeholders in a virtual environment.

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.