Job Overview

Our client is looking for an Property Management Administrator who will manage day-to-day property administration, maintain ownership registries, field stakeholder enquiries, support basic accounting functions, and conduct structured debt recovery. Operating within structured Key Performance Indicators (KPIs), you will triage shared communication channels, manage tasks in proprietary systems, and ensure that every record, ledger, and notice meets established standards of accuracy and client care.

Schedule

Monday - Friday, 9:00 AM - 6:00 PM AEDT (6:00 AM - 3:00 PM Manila Time), with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Process incoming Notices of Acquisition (NOA), dispositions, and title transfers promptly to maintain accurate lot owner registries in compliance with statutory guidelines.
• Audit and update owner profiles, mailing directives, portal permissions, and contact preferences across internal property management platforms.
• Communicate effectively with lawyers, conveyancers, and lot owners regarding Owners Corporation property transactions, delivering professional and empathetic responses.
• Triage, tag, and assign incoming shared inbox correspondence daily to maintain streamlined workflow distribution across the team.
• Interpret, reconcile, and explain strata ledgers, fee notices, and account statements to resolve billing discrepancies and address fee enquiries.
• Execute structured debt recovery cadences via phone and email, negotiate compliant payment plans, and prepare arrears reports for committee reviews.
• Track and resolve assigned administrative tasks in Q-Flow while providing agile operational support to Client Managers and portfolio teams.

Requirements

• 2+ years of professional administrative experience in property management, strata management, legal conveyancing, or financial services.
• Exceptional verbal and written English communication skills, including professional email drafting and confident phone de-escalation skills.
• Strong financial literacy with the ability to read, reconcile, and explain accounting ledgers, invoices, and payment allocations.
• High digital literacy across CRM systems, task-ticketing software, cloud databases, and the Microsoft Office suite (Excel, Word, Outlook).
• Demonstrated track record of high data integrity and accuracy in high-volume administrative environments.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.