Role-Bilingual Administrative Assistant

Schedule: Thursday–Monday, full-time (40+ hrs/week)

Client Timezone: Eastern Standard Time

Client overview

This is a fast-growing Airbnb turnover cleaning business that keeps short-term rental properties spotless and guest-ready around the clock. The company manages a busy roster of cleaning crews and serves a growing base of property clients who rely on consistent, timely service. With an established virtual assistant team already in place, the business is scaling its operations and looking for sharp, bilingual support to keep everything running smoothly.

Job description

You will be the operational backbone connecting the company's cleaning crews, clients, and internal team — handling everything from recruiting and onboarding new cleaners to keeping schedules tight and invoices on track. You will own cleaner recruitment across online platforms, serve as the primary Spanish-language point of contact for the crew, and work side-by-side with two other virtual assistants to ensure daily operations never miss a beat. This is a high-ownership role for someone who thrives in a fast-moving environment, communicates with clarity in both English and Spanish, and takes pride in keeping people and processes organized.

Responsibilities

• Recruit and onboard new cleaners through online platforms such as Facebook Marketplace
• Manage and coordinate cleaning schedules through the company's scheduling platform
• Handle invoicing and follow up with past clients to maintain strong relationships
• Communicate with Spanish-speaking cleaners to ensure smooth daily operations
• Collaborate with the existing virtual assistant team to keep workflows organized and efficient

Must-have requirements

• Fluent in both Spanish and English (spoken and written)
• Prior experience in administrative or customer support roles
• Exceptional attention to detail in all tasks and communications
• Strong interpersonal and people skills with the ability to build rapport
• Ability to remain composed and effective in high-pressure situations
• Willingness to learn new processes and adapt to evolving business needs

Nice-to-have requirements

• Bonus if you have experience recruiting or coordinating field-based or gig workers
• It helps if you have worked within a team of virtual assistants or in a shared-ops environment before
• Bonus if you are familiar with scheduling or invoicing platforms used in home services or property management

Why join this team

• 100% remote — work from anywhere with a reliable internet connection
• Full-time, stable engagement with a consistent Thursday–Monday schedule
• Collaborative team environment — you won't be working alone; you'll have two VA teammates alongside you
• High-ownership role where your bilingual skills are essential and valued every single day
• Real growth opportunity as the business continues to scale its cleaner network and client base

Apply now. Start helping.