This hire is for a Title Processor & Quality Assurance Specialist to ensure data accuracy, compliance, and process efficiency in title processing activities. Responsibilities - Conduct thorough quality assurance checks on data entered into various systems to ensure accuracy and consistency. - Verify data integrity across multiple platforms and databases. - Ensure all title processing and customer service activities comply with relevant regulations, including KYC and other compliance requirements. - Identify and document data discrepancies, errors, and compliance issues. - Generate and maintain QA reports and metrics. - Recommend and implement process improvements to enhance data accuracy and compliance. - Stay up to date on all compliance and regulatory changes. Requirements - Proven experience in Quality Assurance (QA), compliance, and Know Your Customer (KYC) procedures. - Strong understanding of title processing and related regulations. - Must have a dual-monitor setup and use a Windows device only. - Technical background or experience in IT and system support - Strong computer fundamentals and technical proficiency across web apps, file management, multi-system navigation, and basic troubleshooting. - Must be willing to undergo and complete the client's assessment. - Experience in the automotive industry or related field. (Preferred but not required) Nice to have - Title Processor experience within the US region.