Job Overview

 

Our client is looking for an Executive Assistant to serve as the operational backbone of a thriving commercial janitorial services company. In this remote position, you will manage client communications, employee coordination, and scheduling across multiple commercial sites. You will take complete ownership of the client inbox, phone lines, and day-to-day operational systems while working directly with the company owner as the first point of contact for both clients and staff.

 

Client Overview

Our client is a growing commercial janitorial services company based in the United States, specializing in government contracts with long-term five-year agreements. They provide commercial cleaning services across multiple locations and are experiencing steady growth through competitive bidding on government projects.

Schedule Monday - Friday, 9:00 AM - 5:00 PM Eastern Time, with 1 hour unpaid break (40 work hours per week)

 

Responsibilities

• Respond to all client and operational emails promptly with no message left unanswered by end of day
• Manage inbound phone calls including client inquiries, service scheduling requests, and on-site issue escalations
• Schedule services and appointments using Housecall Pro platform
• Maintain organized database of all cleaning staff including per diem and full-time employees with current contact information
• Coordinate last-minute coverage by identifying and contacting available staff from employee database
• Process and manage invoicing through company systems
• Post job openings on Indeed and other platforms when staffing needs arise
• Conduct initial candidate interviews and coordinate with owner for final in-person interviews
• Communicate with Spanish-speaking cleaning staff regarding schedules, coverage needs, and operational updates
• Serve as liaison between English-speaking clients and Spanish-speaking field employees

 

Requirements

• Fluent in both English and Spanish with excellent written and verbal communication in both languages
• Proficient in email management with ability to prioritize and respond to high volumes promptly
• Experience with scheduling software and CRM platforms
• Strong organizational skills with ability to maintain detailed employee databases
• Comfortable handling phone communications and client-facing interactions
• Reliable internet connection and professional home office setup

 

Qualifications

• Experience with Housecall Pro platform is a plus
• Background in staffing, janitorial services, or commercial cleaning industry is preferred
• Previous experience conducting recruitment interviews or creating job postings
• Familiarity with government contract environments or commercial service operations

 

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

 

Why Join This Team

• Work remotely with full autonomy over daily operations and communications
• Join a stable company with five-year government contracts providing long-term security
• Be the right hand to the business owner with direct communication and decision-making input
• Play a critical role in a growing company expanding through government contracts
• Start immediately with fast-tracked hiring process

Note Please click the "nical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you. Apply" button to complete your application, including the assessment questions, tech