Job Overview:

We are looking for a Property Management Maintenance Coordinator to manage work orders from initial assignment through completion and billing. You will be responsible for assigning work orders to the appropriate vendors, including HVAC, plumbing, electrical, handyman, and other maintenance contractors. You will follow up with vendors to confirm work has been completed, collect invoices, and ensure completed work orders are properly billed.

Schedule: Remote, Full Time | Monday - Friday 9:00 am to 5:30pm PST. 

Responsibilities:

Work Order & Vendor Coordination

• Receive and review maintenance work orders.
• Assign work orders to the appropriate vendors based on the type of repair required.
• Coordinate with HVAC/AC, heating, plumbing, electrical, handyman, and other service providers.
• Provide vendors with the necessary property and work-order details.
• Track open work orders and ensure they are progressing within expected timeframes.
• Follow up with vendors to confirm scheduled appointments and completion of work.

Work Order Completion & Billing

• Confirm that maintenance work has been completed.
• Obtain invoices from vendors once work is finished.
• Review invoices against the corresponding work order for accuracy.
• Update work-order records with completion and billing information.
• Process or coordinate billing of completed work orders as required.
• Follow up on missing invoices, documentation, or completion confirmations.

Tenant & Owner Customer Service

• Respond professionally and promptly to tenant maintenance inquiries.
• Provide tenants with updates regarding vendor scheduling and work-order status.
• Communicate with property owners regarding maintenance activity when required.
• Address questions or concerns and ensure appropriate follow-up.
• Maintain a professional and service-oriented relationship with tenants, owners, and vendors.

Administration & Tracking

• Maintain accurate records of work orders, vendor assignments, completion status, and invoices.
• Monitor outstanding maintenance requests and proactively follow up on delays.
• Coordinate multiple work orders simultaneously while maintaining attention to detail.
• Escalate urgent or unresolved maintenance issues to the appropriate team member.
• Ensure work orders are properly documented from initiation through completion and billing.

Requirements:

• Previous experience in property management, maintenance coordination, facilities coordination, or a similar role.
• Experience coordinating vendors and service providers.
• Strong organizational and follow-up skills.
• Excellent customer service and communication skills.
• Ability to manage multiple open work orders simultaneously.
• Strong attention to detail when reviewing work orders and invoices.
• Comfortable communicating with tenants, property owners, and vendors.
• Strong written and verbal English communication skills.
• Proactive approach to following up on outstanding tasks.
• Ability to work independently in a remote environment.
• Comfortable working with property management software, work-order systems, email, and spreadsheets.
• Previous experience supporting a U.S. property management company.
• Familiarity with HVAC, plumbing, electrical, handyman, and general residential maintenance workflows.
• Experience with property management or work-order management software.
• Experience handling vendor invoices and maintenance billing.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note
Please click the "APPLY" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.