Overview:

Our client is a growing natural wellness brand in the United States specializing in chemical-free, highly effective health products. They operate primarily through Shopify with plans to expand across multiple e-commerce platforms including TikTok Shop and Temu. The business is in a growth phase, currently generating steady weekly orders with ambitious plans to scale through enhanced digital presence and streamlined operations.

As a Shopify Store Operations & Social Media Specialist (E-Commerce), you will be the digital backbone of a wellness e-commerce brand, splitting your time between Shopify store management and social media growth. This is a hands-on role where you'll solve technical challenges like custom shipping configurations, create compelling product videos and graphics, and drive customer engagement across platforms. You'll work directly with the founder in real-time collaboration, implementing improvements that directly impact sales while building systems that allow the brand to scale efficiently.

Schedule: Monday - Friday, 4:00 PM - 8:00 PM Pacific Time, US Time Zone

Responsibilities:

• Configure and maintain custom shipping settings in Shopify to accommodate local delivery and varied pricing structures
• Set up and manage separate social media accounts for the brand across multiple platforms, including TikTok
• Create, edit, and schedule social media content, including product demonstration videos using Canva and CapCut
• Manage community engagement by responding to customer messages and inquiries using templated responses
• Update product listings, images, and information across the Shopify store on an ongoing basis
• Conduct weekly analysis of post performance, competitor research, and platform analytics to inform content strategy
• Expand the brand's presence to new platforms including Temu and TikTok Shop
• Provide daily progress reports outlining completed work and any issues identified

Must-Have Requirements:

• Proven experience managing Shopify stores, including technical configuration and customization
• Demonstrated social media management skills with portfolio examples of previous content created
• Proficiency in Canva for graphic design and CapCut for video editing
• Experience creating and editing product demonstration videos for e-commerce brands
• Ability to work live collaboration hours (4 PM - 8 PM Pacific Time) and participate in video calls
• Strong written and verbal communication skills for real-time collaboration
• Self-directed work style with ability to identify problems and propose solutions

Nice-to-Have Requirements:

• Bonus if you have experience with wellness, natural products, or health-focused e-commerce brands
• It helps if you're familiar with TikTok Shop and Temu seller platforms
• Bonus if you have experience setting up multi-platform social media strategies from scratch
• It helps if you understand e-commerce marketing and lead generation tactics

Why Join This Team?

• Work directly with the founder in a collaborative, real-time partnership where your input shapes strategy
• Flexible 4-hour daily schedule that allows you to own the role without micromanagement
• Opportunity to expand responsibilities as you build systems and the business scales
• Long-term, stable position with a growing brand in the wellness industry
• Remote work with consistent Pacific Time hours
• Autonomy to implement improvements and take ownership of both technical and creative aspects

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.