Job Overview

Our client is looking for a dedicated weekend team member to provide coverage for their Bookings & Reservations team. This role involves managing booking administration, guest vetting, and in-house guest communications across Saturday and Sunday, while ensuring a clean handover into the working week.

Schedule: Flexible within client's business hours | AEST

Responsibilities

• Accept and vet instant bookings received over the weekend via Guesty Inbox
• Respond to in-house guest queries across Guesty Inbox, WhatsApp Desktop, and Outlook
• Check any issues raised over the weekend and assign them out on Breezeway
• Leave clear handover notes for the team each Monday

Requirements

• Experience in booking administration, reservations, or hospitality customer service
• Strong written English and comfortable managing multiple channels at once
• Confident with booking/PMS software (Guesty experience an advantage) and ticketing tools like Breezeway
• Sound judgment for guest vetting and independent decision-making
• Reliable internet/equipment and availability for weekend hours in the required timezone (AEST)

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.