Job Overview

Our client is looking for a proactive Sales and Operations Assistant to serve as the first point of contact for inbound clients and drive lead generation through outbound outreach. This role supports business growth across home remodeling and roofing divisions by managing client communications, CRM records, and administrative tasks.

Schedule Monday - Friday, Flexible within client's business hours | Central Time

Responsibilities

• Serve as the first point of contact for all inbound client calls, ensuring a professional and welcoming experience
• Conduct outbound calls to prospective leads to generate interest in remodeling and roofing services
• Schedule appointments and bookings between prospective clients and the business owner
• Perform consistent client follow-ups to nurture leads through the sales pipeline
• Manage and update client records, communications, and task workflows within Go High Level CRM
• Handle general administrative tasks including email management and calendar coordination
• Utilize provided scripts and communication frameworks for client interactions
• Operate as an extension of the business owner's team, reporting directly to them on a daily basis

Requirements

• Minimum of 2 years of experience in a sales support or operations assistant role
• Proficiency working with CRM platforms, particularly Go High Level
• Experience in the US market, preferably within home services or trade-based industries
• Strong organizational skills and high level of attention to detail
• Ability to work independently and follow established scripts and processes

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.