Job Overview
Our client is looking for an operational backbone for a fast-growing cleaning services business, managing everything from job scheduling and invoice finalization to contractor communications and CRM updates. This role gives you ownership over the day-to-day administrative engine that allows the business owner to focus on growth instead of putting out small fires. You'll work with tools like Pipedrive, PandaDoc, and team communication platforms to keep projects moving, clients happy, and operations organized.

Client Overview
Our client is a growing janitorial company in the United States specializing in commercial post-construction cleaning and floor care services, including carpet cleaning, stripping, and waxing. As they scale operations, they need dedicated backend support to manage scheduling, client communications, and administrative workflows that keep their field teams running smoothly.

Schedule: Monday - Friday, 10:00 AM - 3:00 PM CST (25 work hours per week)

Responsibilities

• Create and manage job call sheets in Pipedrive CRM after client agreements are signed
• Schedule and assign contractors to jobs, coordinating availability and project timelines
• Monitor and respond to contractor inquiries via the team communication platform similar to Slack
• Make necessary edits to invoices generated through PandaDoc and send them to clients
• Finalize job cost sheets and ensure accuracy before processing
• Handle supply requests and minor operational questions from field teams
• Monitor email marketing campaigns and respond to incoming inquiries
• Book appointments directly into the owner's calendar as needed

Requirements

• Proven experience in administrative or operations support roles
• Comfortable working with CRM platforms and learning new software tools quickly
• Strong organizational skills with attention to detail in scheduling and documentation
• Ability to manage multiple small tasks throughout the week without supervision
• Excellent written communication skills for client and contractor correspondence
• Reliable internet connection and ability to work independently

Preferred Qualifications

• Bonus if you have experience with Pipedrive CRM
• It helps if you've worked with PandaDoc or similar document management platforms
• Bonus if you've supported service-based or field operations businesses before
• It helps if you're comfortable managing Slack-style team communication channels

Why Join This Team

• Support a business owner who values long-term team stability and retention
• Join a growing company with room to expand your role as operations scale
• Work with a client who has successfully retained team members for 3-7 years
• Minimum 20 hours per week with potential to grow into full-time as the business expands

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.