Job Overview:

Our client is looking for a Bilingual Medical Assistant fluent in Spanish and English to support physicians and ensure a seamless patient experience. Utilizing your expertise in eClinicalWorks and medical insurance authorizations, you will manage scheduling, patient communication, and critical administrative workflows. This is an exceptional opportunity for a detail-oriented, bilingual healthcare professional looking to make a meaningful impact in a fast-paced medical practice.

Schedule: Monday to Friday, 8:30 AM to 5:00 PM Pacific Time (30-minute unpaid lunch, 2 × 10-minute paid breaks).

Responsibilities:

• Managing patient scheduling, rescheduling, reminders, and provider calendars.
• Handling patient communication, including phone calls, voicemails, texts, emails, and portal messages.
• Processing intake forms, insurance verification, prior authorizations, and referrals.
• Preparing and maintaining accurate and complete electronic medical records (EMR), including uploading and organizing operative reports, pathology, labs, imaging, and outside records.
• Assisting with billing and claims support, including charge entry, denial follow-up, pre-authorizations, and coordination with billing staff.
• Coordinating procedure preparation and follow-up, including sending instructions, confirming patient readiness, and documenting communication.
• Drafting and routing letters, forms, and communications to referring physicians, patients, and insurance carriers.
• Monitoring results and ensuring timely provider review of pathology, imaging, and laboratory reports.
• Supporting compliance and quality initiatives, including HIPAA compliance, tracking turnaround times, and maintaining office logs.
• Facilitating telehealth workflows, including sending links, troubleshooting access, and documenting encounters.
• Performing any other administrative or medical office support duties reasonably required to ensure efficient and effective practice operations.
• The MA agrees that their role is broad in scope and encompasses any task related to the daily operations of the medical office.

Requirements:

• Proficiency in ECW (eClinicalWorks) is required.
• Strong hands-on experience in the medical field, not just interpretation.
• 2+ years handling medical insurance authorizations.
• Bilingual in English and Spanish (written and verbal).
• Must have had HIPAA training (HIPAA certification is preferred).
• Comfortable managing high call volumes and emails.
• Strong multitasking, organizational, and prioritization skills.
• Experience in fast-paced medical office settings.
• Responsible, dependable, and willing to work extra hours as needed.
• Leadership mindset with initiative.

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer:

BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to us through the ‘Contact Us’ form on our official BruntWork website.