Job Overview:

Are you an experienced virtual assistant with a background in the events or children's entertainment industry and hands-on GoHighLevel CRM expertise?

We are looking for a proactive Social Media Admin Coordinator with 2–5 years of administrative or high-touch customer service experience to support multiple dynamic brands through social media management and daily admin support. In this role, you will work independently, communicate consistently, and take initiative to drive business development as our operations expand. 

Client Overview:

Our client is an entrepreneur operating multiple businesses in the events industry based in Hong Kong. The portfolio includes an event production company, a professional MC service, a children's entertainment business, and a circular fashion community project.

Schedule:

Monday - Friday, 12:00 PM - 4:00 PM Hong Kong Time (20 work hours per week) (Potential for increased hours)

Responsibilities:

• CRM & Data Management: Manage and maintain the GoHighLevel CRM, ensuring accurate, forward-thinking data entry (e.g., recording client birth years rather than current ages to ensure long-term accuracy for future bookings).
• Client Communication: Manage daily client communication via WhatsApp (which is integrated with GoHighLevel) and other channels, ensuring timely, confident responses and booking confirmations with a high-end "guest experience" mindset.
• Social Media & Sourcing: Execute social media management across multiple brands. Utilize outside-the-box research strategies on platforms like Instagram to source new talent and entertainers (e.g., navigating hashtags, theater productions, and tagged photos in the Hong Kong area).
• Personal Brand Support: Assist with the founder's personal LinkedIn and social media presence by actively engaging (liking, commenting, posting stories) to increase overall profile visibility.
• Digital Marketing: Run paid advertising campaigns and track analytics across social media platforms to optimize performance.
• Graphic Design: Create simple graphic design materials, such as PDF packages and promotional materials, using basic design tools.
• Business Development: Conduct market research and identify partnership opportunities to drive revenue growth.
• Reporting: Provide daily end-of-shift reporting on completed tasks and progress updates to maintain accountability.

Requirements:

• Experience Level: 2–5 years of experience in a similar Virtual Assistant, administrative, or high-touch customer service role is required.
• Software Proficiency: Prior experience working with the GoHighLevel CRM is required.
• Industry Knowledge: Previous experience working in the events industry or the children's entertainment sector is required.
• Exceptional Initiative & Problem Solving: Must be a self-starter who takes complete ownership of their workload, thinks ahead, and can independently research solutions when faced with an obstacle.
• Confident Communication: Strong communication skills with the confidence to personalize interactions and step away from rigid templates to create an authentic, warm guest experience.
• Social Media Savvy: Deep understanding of social media mechanics, including how to leverage hashtags, music, and community tags for sourcing and engagement.
• Administrative Excellence: Experience managing multiple tasks across different projects with meticulous attention to detail.
• Reliability: Reliable internet connection and backup power solutions to ensure consistent availability.

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer:

BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to our official email us through the ‘Contact Us’ form on our official BruntWork website.