Job Overview

Our client is seeking an experienced Legal Sales Closer (Post-Conviction) to conduct scheduled consultations with prospective clients and their families and convert qualified leads into signed engagements.

This is a non-attorney sales position focused on high-value, consultative sales. The ideal candidate is an experienced closer who can communicate with empathy, build trust with distressed families, explain services clearly, handle objections, and confidently guide qualified prospects toward a decision. This role includes performance-based bonuses on top of base salary.

Schedule

• Monday - Friday, 9:00 AM - 5:00 PM Central Time (40 work hours per week)

Responsibilities

• Conduct scheduled phone and Zoom consultations with prospective clients and their families, building trust through empathy, active listening, and professional communication.
• Gather and document relevant client information, including case history, current circumstances, potential deadlines, and consultation outcomes.
• Explain available post-conviction legal services, firm credentials, case results, pricing, payment plans, and service limitations accurately and professionally.
• Handle questions, concerns, and objections using approved sales frameworks, consultation scripts, and compliance guidelines.
• Confidently close qualified engagements, complete necessary paperwork, and assist with initial payment collection before transitioning matters to the legal team.
• Follow up with prospective clients who need additional time to decide and accurately document decisions, fees quoted, and reasons for non-conversion in the CRM.
• Participate in recorded-call reviews, coaching sessions, and role-play exercises to continuously improve consultation and closing performance.

Requirements

• 3+ years of proven experience closing sales to U.S. consumers by phone and video.
• Strong background in consultative or high-ticket sales; experience in legal or professional services is highly preferred.
• Excellent, warm, and clearly understandable spoken English with strong telephone presence.
• Demonstrated ability to communicate effectively with distressed or emotionally sensitive clients.
• Strong ability to follow a structured sales script and framework while maintaining a natural, conversational approach.
• Proven objection-handling and closing skills.
• Highly coachable and comfortable with recorded-call monitoring and regular performance feedback.
• Reliable availability during U.S. Central business hours
• Key Skills: Consultative sales and closing, objection handling, empathy and active listening, strong verbal communication, relationship building, script and process adherence, coachability, CRM documentation, and high-value sales.
  

Preferred Qualifications

• Previous experience working with a U.S. law firm or legal-services organization.
• Familiarity with the U.S. criminal legal system, including appeals, sentencing, and post-conviction relief.
• Experience using CRM, telephony, video conferencing, and related sales tools.
• Experience with platforms such as PracticePanther, CallRail, Apptoto, Google Sheets, Vonage, or Zoom.
• Spanish fluency is a plus for communicating with Spanish-speaking families.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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