Job Overview

Our client is looking for an Administrative Assistant to join their team. In this role, you will manage inbound and outbound communications, process order details, maintain operational spreadsheets, and coordinate with vendors to support seamless daily operations.

Schedule: Monday through Friday, 8:00 AM to 5:00 PM PST, including a one-hour unpaid lunch break. (40hrs per week)

Responsibilities

• Manage Inbound & Outbound Emails: Serve as the primary point of contact for customer inquiries, supplier communication, and internal team updates.
• Process & Track Orders: Accurately place, confirm, and monitor order statuses from placement through to delivery.
• Maintain Spreadsheets: Update and audit inventory logs, order tracking files, and operational records regularly.
• Coordinate Supply Chain Needs: Liaison with vendors and sister-brand teams to ensure seamless product fulfillment.
• Handle Data Entry: Input customer details, purchase orders, and administrative data into company databases with high accuracy.
• Support Daily Operations: Assist management with routine administrative tasks, scheduling, and workflow troubleshooting.

Requirements

• Prior Administrative Role: At least 1–2 years of experience in an administrative support, office assistant, or operational coordination role.
• Strong Email Communication Skills: Excellent written communication skills with a professional, clear, and prompt tone.
• Order Placement Expertise: Hands-on experience creating, routing, verifying, and tracking order placements through vendor or internal systems.
• E-Commerce Background: Direct experience working within e-commerce environments (e.g., Shopify, WooCommerce, or custom backend order management portals).
• Proficiency in Spreadsheets: Solid working knowledge of Microsoft Excel or Google Sheets (data sorting, filtering, basic formulas, and file maintenance).
• Detail-Oriented & Organized: Exceptional attention to detail in data entry, along with proven time-management skills to handle competing priorities.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.