Job Overview

Our client is looking for an experienced and enthusiastic Travel Consultant (Sabre GDS) to join their team. This is a diverse, client-facing role that spans both leisure and corporate travel, requiring a confident communicator with sharp attention to detail and a thorough understanding of the travel industry. The successful candidate will manage the full booking lifecycle—from first enquiry through to travel completion—while building lasting relationships with clients and maximizing revenue opportunities through expert cross-selling and upselling.

Schedule

Monday - Friday, Flexible during client business hours AEST (10-19 work hours per week)

Responsibilities

• Client Relationship Management: Build and nurture strong relationships with clients in person and through digital channels; provide tailored recommendations; maintain a warm, professional phone manner; and follow up proactively before, during, and after travel.
• Enquiry, Quoting & Booking Management: Manage and convert new travel enquiries into confirmed bookings; prepare accurate quotes; process end-to-end reservations, ticketing, and documentation; handle amendments, cancellations, and rebookings; and maintain balanced booking files.
• Sales, Upselling & Cross-Selling: Actively convert enquiries into confirmed bookings; identify upselling and cross-selling opportunities across flights, accommodation, car hire, cruises, tours, and travel insurance; and achieve individual and team sales targets.
• Product Knowledge & Promotion: Demonstrate broad and current knowledge of travel products; promote relevant packages and exclusive offers; and stay updated on industry trends, destinations, and supplier updates.
• Airfare & Ticketing: Apply airfare knowledge using Sabre GDS to search, price, book, and ticket domestic and international airfares accurately while managing fare rules, reissues, and refunds.
• Groups, Conferences & Negotiated Rates: Manage group travel enquiries from brief to execution, negotiate contracted hotel rates and room blocks, and liaise with suppliers to secure competitive pricing.
• Systems & Platform Management: Utilise Sabre GDS and Tramada mid-office system proficiently across all booking workflows; multitask across industry platforms; and maintain accurate client records and file documentation.

Requirements

• Proven experience as a Travel Consultant with expertise in leisure and/or corporate travel.
• Strong proficiency in Sabre GDS for searching, pricing, booking, and ticketing domestic and international airfares.
• Experience using Tramada mid-office system or similar travel management platforms.
• Solid understanding of airfares, fare rules, ticketing deadlines, reissue procedures, and refund conditions.
• Excellent communication, relationship-building, and consultative sales skills.
• Strong multitasking, time management, and organizational abilities across multiple systems.
• Demonstrated experience managing group travel, conferences, and negotiated hotel rates.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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