Job Overview:

Our client is seeking a Healthcare Intake Coordinator to manage the critical transition from patient referral to clinical appointment. In this role, you will be the primary point of contact for all incoming referrals, ensuring accurate insurance verifications and optimized providers' schedules for efficiency.

Schedule: Flexible within Central Timezone business hours; Full-time, 40 hours per week

Responsibilities:

• Process 50–100 incoming patient referrals monthly via email with high accuracy.
• Perform insurance benefit verifications and track approval statuses with credentialing teams.
• Update clinical office staff on referral progress and necessary next steps.
• Follow up with referral sources to resolve pending cases and ensure timely processing.
• Coordinate provider calendars to ensure visits are confirmed at least 48 hours in advance.
• Maintain proactive communication with patients to confirm appointments and ensure scheduling compliance.
• Manage all patient data and referral tracking in a strictly HIPAA-compliant manner.
• Support operational growth by streamlining administrative handoffs between departments.

Requirements:

• Proven experience in healthcare administration, medical intake, or clinical coordination.
• Exceptional verbal and written English communication skills and a professional phone manner.
• Close attention to detail for managing complex insurance and patient information.
• Ability to work independently and manage high task volumes without close supervision.
• Strong organizational skills with a focus on meeting advanced scheduling targets.

Preferred Qualifications:

• Experience with credentialing workflows or specialized EHR systems.
• Adaptable and willing to learn new clinical workflows.

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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