Job Overview

We are seeking a dependable, highly organized Operations Coordinator to keep our business running smoothly behind the scenes. In this versatile role, you will manage recurring workflows, handle client communications, and support financial operations, including bookkeeping and payroll processing. We need a proactive problem-solver who takes initiative, creates efficient systems, and learns software quickly. If you thrive in a dynamic environment and are looking for a part-time role with long-term growth potential, we would love to connect with you.

Schedule: Mon-Thu, 9:00 AM - 2:00 PM MDT (20 hrs per week)

Responsibilities

Operations & Workflow Management

● Coordinate recurring workflows, deadlines, and task management across the business.

● Prepare meeting agendas, maintain project management tools, and help ensure nothing falls through the cracks.

● Help document, maintain, and improve internal systems and standard operating procedures.

Client Communication

● Monitor and organize shared client inboxes.

● Respond to routine client requests and coordinate follow-up with clients and team members.

● Help maintain a professional, responsive, and friendly client experience.

Financial Operations

● Organize financial documents and statements.

● Support accounts payable workflows, including bill entry and payment processing.

● Assist with recurring bookkeeping support tasks, including deposits records and financial package preparation.

● Assist with sales tax preparation, filing, and other recurring financial administrative activities.

Payroll & Benefits Administration

● Take ownership of recurring payroll processing for assigned clients, ensuring payroll is completed accurately and on schedule.

● Manage payroll calendars and requirements, proactively tracking holidays, schedule changes, employee updates, and other factors that affect payroll processing.

● Process payroll-related changes, reimbursements, and benefit updates.

● Coordinate employee onboarding, offboarding, and benefit administration while maintaining accurate payroll documentation.

● Monitor changes to payroll, tax, benefits, and employment regulations, ensuring client payroll systems, policies, and records remain accurate and compliant.

Process Improvement

● Create and maintain standard operating procedures (SOPs).

● Develop checklists, templates, and workflow documentation.

● Take initiative to identify recurring inefficiencies, research potential solutions, and recommend practical improvements to systems and workflows.

Requirements

● Ensure recurring operational tasks are completed accurately and on schedule.

● Keep client communication organized, responsive, and professional.

● Take ownership of recurring workflows with minimal oversight.

● Identify opportunities to improve efficiency and suggest practical solutions.

● Create clear documentation and processes that make work easier for the entire team.

● Protect the team's time by anticipating needs, staying organized, and helping prevent work from falling through the cracks

Independent Contractor Perks

Permanent work from home

Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.