Overview

We are looking for a professional, friendly, and highly organized  School Receptionist & Admin Coordinator  to be the first point of contact for our virtual school. In this role, you will manage inbound calls, respond to email inquiries, support students and parents, maintain attendance records, and provide administrative assistance to ensure the smooth day-to-day operation of the school. The ideal candidate is an excellent communicator, highly detail-oriented, and thrives in a fast-paced remote environment.

Schedule

• 8:00 AM – 4:00 PM (UK Time)

Key Responsibilities

Reception & Customer Support

• Answer and direct inbound phone calls professionally.
• Respond to inquiries from prospective students, parents, and existing families.
• Take accurate messages, manage voicemail, and ensure timely follow-up.
• Provide information on school programs, enrollment, schedules, and general policies.
• Schedule admissions consultations, meetings, and school events.
• Resolve routine inquiries and escalate complex issues to the appropriate team.

Email, Attendance & Administration

• Monitor and respond to the school's shared email inbox, routing inquiries as needed.
• Maintain accurate student attendance records and support attendance reporting and follow-up.
• Ensure the confidentiality and accuracy of student information and documentation.
• Update student and parent records within school systems.
• Maintain records of calls, emails, and communications.
• Coordinate staff calendars, appointments, and provide general administrative support.
• Assist with enrollment and admissions administration.

Data Management

• Accurately enter and update information in CRM systems, student management platforms, and spreadsheets.
• Prepare reports and summaries as required.
• Maintain organized, accurate, and up-to-date records while ensuring data confidentiality.

Requirements

Required Qualifications

• Previous experience as a Receptionist, Virtual Receptionist, Customer Service Representative, Administrative Assistant, or in a similar administrative or customer-facing role.
• Excellent verbal and written English communication skills.
• Strong phone etiquette with a professional and customer-focused approach.
• Excellent organizational, multitasking, and time management skills.
• High attention to detail and accuracy.
• Ability to work independently and prioritize tasks effectively.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace.
• Experience managing email correspondence and administrative records.
• Reliable high-speed internet connection and a professional remote work environment.

Preferred Qualifications

• Experience working in a virtual school, educational institution, or training organization.
• Experience managing shared inboxes, business correspondence, attendance records, scheduling systems, or student information systems.
• Familiarity with CRM platforms, student information management systems, and attendance tracking software.
• Experience using VoIP phone systems and virtual reception software.
• Previous experience supporting admissions or enrollment teams.
• Strong written communication skills with the ability to draft professional emails and correspondence.
• Demonstrated accuracy and attention to detail when managing student records and attendance data.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

• Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer

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