Overview:

Our client is seeking a detail-oriented and organized Payroll Operations Associate (U.S. Payroll | HRIS | Multi-State Payroll)  to join their Payroll Department. This role is responsible for supporting U.S. payroll operations by managing payroll administration, employee payroll support, benefits administration, payroll tax updates, compliance activities, and payroll documentation. You will work efficiently under deadlines, communicate effectively with employees, and proactively identify and resolve payroll issues. 

Schedule: Monday – Friday, 8:00 AM – 5:00 PM EST, with 1 hour unpaid break (40 work hours per week)

Responsibilities:

Payroll Administration

• Monitor and manage payroll-related emails, employee inquiries, notices, and payroll documentation, including PFL forms, VOE forms, PFML filing support, and related follow-ups
• Prepare, review, process, and track payroll adjustments, employee payroll corrections, and union-related payroll adjustments
• Process and maintain employee payroll tax withholding updates, including W-4 changes, in accordance with company procedures
• Ensure payroll records are accurate, complete, and updated on a timely basis
• Support payroll processing activities while meeting strict payroll deadlines

Employee Onboarding & Benefits Administration

• Support employee onboarding through GoCo, including onboarding setup, employee record maintenance, and E-Verify processing
• Process new hire benefit enrollments, including Flexible Spending Accounts (FSA) and 401(k) enrollment and contribution changes
• Maintain employee payroll and benefits records

Expense Reimbursements

• Process employee expense reimbursements and Concur imports
• Review reimbursement information for completeness and accuracy
• Ensure reimbursements are processed within established timelines

Payroll Tax & Union Administration

• Maintain payroll tax withholding records and employee tax updates
• Process weekly payroll withholding deposits, including federal, state, and local tax remittances
• Maintain supporting documentation for payroll tax filings, audits, and reconciliations
• Maintain and update union payroll information, including union rates, union codes, and payroll adjustments

Payroll Compliance & Documentation

• Maintain organized payroll records, documentation, and supporting files
• Assist with payroll audits, reconciliations, and compliance reporting
• Prepare payroll reports and supporting documentation as requested
• Identify payroll discrepancies, missing information, or process issues and escalate concerns appropriately
• Ensure compliance with company policies and applicable payroll regulations
• Maintain strict confidentiality of employee, payroll, tax, and benefits information

Requirements:

• Minimum of 2–3 years of experience supporting U.S. payroll operations
• Bachelor's degree in Accounting, Finance, Business Administration, Human Resources, or a related field (preferred)
• Experience processing multi-state U.S. payroll
• Experience with payroll adjustments, payroll corrections, and payroll tax withholding updates
• Experience supporting payroll audits,compliance, and maintaining payroll documentation
• Experience using payroll and HRIS platforms such as GoCo, ADP, Paylocity, Paycom, UKG, Workday, or similar systems
• Experience using Concur for expense reimbursements is preferred.
• Advanced proficiency in Microsoft Office particularly Outlook and Excel (VLOOKUP/XLOOKUP, pivot tables, IF statements, data validation, filtering/sorting, basic formulas, and reporting)
• Strong understanding of U.S. payroll processing, compliance, W-4 processing, payroll tax withholding, federal/state/local taxes, E-Verify, 401(k) administration, FSA, PFL, and PFML
• Experience preparing payroll tax deposits, payroll tax remittances, and payroll reconciliations
• Experience supporting union payroll administration is highly preferred
• FPC (Fundamental Payroll Certification) or CPP (Certified Payroll Professional) certification is a plus
  

Skills and Competencies:

• Exceptional attention to detail and accuracy
• Strong analytical and problem-solving skills
• Excellent organizational and time management skills
• Ability to prioritize multiple tasks while meeting strict payroll deadlines
• Excellent written and verbal English communication skills
• Ability to maintain confidentiality and handle sensitive payroll information
• Strong customer service and employee support skills
• Ability to work independently and collaboratively within a team.
• High level of integrity, professionalism, and accountability

Technical Requirements:

• Reliable high-speed internet connection with dual-monitor setup preferred
• Quiet home office suitable for handling confidential payroll information
• APPLICANTS MUST TAKE THE EXCEL TEST (Kindly download and keep your completed file)

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.