Overview

We are seeking a proactive and organized Bilingual Medical Assistant to support our growing practice. This role combines patient communication, appointment scheduling, and administrative support with light, AI-assisted social media management. The ideal candidate is fluent in English and Spanish and possesses a strong, empathetic communication style to elevate our patient experience.

Schedule:

• Full-time (40 hours/week)
• Monday, Tuesday, Thursday, Friday: 9:00 AM – 12:00 PM PST & 3:00 PM – 8:00 PM PST (8 hours/day)
• Wednesday: OFF
• Saturday & Sunday: 10:00 AM – 2:00 PM PST (4 hours/day)
• Rate: USD 1264/Month
  

Responsibilities

• Follow up with patient leads generated through advertising campaigns to ensure timely engagement and appointment conversion
• Schedule patient appointments and efficiently manage the practice's calendar
• Answer inbound phone calls and provide professional, friendly, and compassionate support to patients
• Maintain accurate records of patient interactions, appointments, and follow-up activities
• Create and publish engaging social media content, primarily for Instagram, using AI-assisted tools such as ChatGPT
• Engage with the practice's online community by responding to comments, liking posts, and interacting with followers
• Support patient acquisition and retention efforts through consistent communication and exceptional customer service
• Perform additional administrative tasks as needed to support daily practice operations

Requirements

• Fluent in both English and Spanish with excellent verbal and written communication skills
• Previous experience in a medical office, healthcare administration, or a similar patient-facing support role
• Comfortable using AI tools such as ChatGPT to assist with content creation and administrative tasks
• Strong organizational and time management skills with the ability to multitask effectively
• High level of professionalism, attention to detail, and patient confidentiality
• Self-motivated with the ability to work independently in a remote environment
• Proficient with common computer applications and scheduling systems

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.