Job Overview

A New York-based podiatry practice is seeking a highly organized Spanish Bilingual Medical Administrative Assistant to support its primarily Spanish-speaking patient base. In this role, you will independently manage front-of-house medical administration, patient scheduling via EHR systems, and billing workflows. Additionally, you will provide secondary support by managing the practice's social media accounts and performing basic, HIPAA-compliant video editing for public content. This full-time, work-from-home position operates Monday through Friday from 9:00 AM to 4:00 PM EST.

Schedule: Mon-Fri, 9 am - 4 pm EST, subject to change (35 hours or more per week)

Responsibilities

• Patient Communication: Answer and manage incoming phone calls with professionalism and clarity in both English and Spanish; engage in natural, helpful conversations to assist patients effectively.
• EHR & Scheduling: Utilize the practice’s Electronic Health Record (EHR) system for patient scheduling, documentation, and general workflow management.
• Intake & Compliance: Review and verify the completion of patient intake forms and medical documentation for total accuracy, completeness, and strict HIPAA compliance.
• Financial Management: Handle payment collection processes at the point of service and perform diligent follow-ups on outstanding patient balances; comfortably handle medical billing inquiries.
• Independent Coordination: Coordinate complex administrative tasks independently while maintaining high attention to detail and quality control.
• Compliant Video Editing: Edit pre-recorded raw video content for social media (trimming, adding captions, sound effects). Strictly ensure HIPAA compliance by blurring patient faces, removing identifiable features, and muting sensitive audio.
• Social Media Management: Create, manage, and publish content across platforms (e.g., Instagram, TikTok), ensuring a single, consistent brand name, tone, and visual identity.
• Website Support: Upload approved social media content to the company website once operational, coordinating basic content organization and formatting for web use.

Requirements

• Language: Must be fully bilingual in Spanish and English with exceptional verbal and written communication skills in both.
• Healthcare Experience: Demonstrated background as a medical receptionist, medical secretary, or administrative assistant in a professional healthcare setting.
• Regulatory Knowledge: In-depth, practical knowledge of HIPAA regulations and a strict commitment to maintaining patient data privacy across both administrative tasks and social media.
• Technical Skills:
• Proficiency in using EHR software and standard office productivity tools.
• Proven experience with basic video editing tools (e.g., CapCut, Adobe Premiere, Final Cut) and managing professional Instagram/TikTok accounts.
• Soft Skills: Exceptional phone skills with the ability to engage patients beyond standard scripts; a meticulous approach to documentation/financial records; and the ability to work independently in a remote environment.

Independent Contractor Perks

Permanent work from home

Immediate hiring

Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.