Job Overview

Our client is looking for a detail-oriented and highly organized Project Support Administrator to serve as the administrative engine of their operations. You will work directly with a Project Coordinator to manage the flow of information from the initial quote through to job completion. This is a high-volume role where your ability to accurately enter data, set up project paperwork, and manage day-to-day office tasks will directly enable field staff and leadership to focus on high-level delivery. If you thrive on "getting things organized" and enjoy the fast-paced nature of the construction and trade industry, this is the role for you.

Schedule

• Monday - Friday, 8:00 AM - 5:00 PM Brisbane, QLD Time, with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Accurately input project data, client information, and costs into company spreadsheets and the primary management system (Arrow Flow).
• Set up all necessary paperwork for new projects, including work orders, site safety packs, and subcontractor documentation.
• Assist the Project Coordinator in tracking job progress, updating schedules, and ensuring field staff have the information they need.
• Handle professional email correspondence with clients, suppliers, and internal team members.
• Maintain digital filing systems to ensure all project photos, measurements, and contracts are easily accessible.
• Perform general administrative tasks, including calendar management, basic reporting, and assisting the Director with ad hoc administrative requests.
• Ensure all necessary insurance certificates and compliance documents are collected and filed for subcontractors.

Requirements

• Proven Admin Experience: 2+ years of experience in an administrative or office support role, ideally within the construction, landscaping, or trade services industry.
• Exceptional attention to detail with a high level of accuracy in data entry and record-keeping.
• Proficiency in Microsoft Office (Excel/Word) and Google Workspace. Experience with ERP or Project Management software (like Arrow Flow, SimPRO, or Jobber) is a significant plus.
• Excellent written and verbal English communication skills for professional interaction with Australian-based staff and clients.
• Ability to manage multiple administrative "moving parts" and meet deadlines without constant supervision.
• A "can-do" attitude—someone who looks for ways to improve office processes rather than just following them.

Why Join This Team?

• Critical Impact: You aren't just a cog in a machine; you are the primary support for the team managing $7M+ in annual revenue.
• Growth Opportunity: As the company scales, so does the scope of this role. There is a clear path to becoming a Senior Project Administrator or Operations Assistant.
• Stable & Scaling: Join a business with a proven track record and consistent, high-volume project flow.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.