Job Overview:

Our client is looking for a Domiciliary Care Talent Acquisition Coordinator. The sole purpose of this position is to consistently supply compliant, work-ready care workers to At Home Care and ensure recruitment KPIs are met on time, every time. This role owns the full recruitment pipeline end-to-end: lead generation, screening, onboarding, compliance, and readiness to work.

Schedule: 

Monday - Friday, 9:00 AM - 1:00 PM UK Time (20 work hours per week)

Responsibilities:

• Recruitment and KPI Delivery: Take full ownership of recruitment targets and workforce supply KPIs. Deliver a steady pipeline of screened, compliant carers aligned with business demand. Work to daily, weekly, and monthly recruitment targets with zero excuses. Ensure carers are onboarded and ready to work within agreed timeframes.
• Lead Generation and Sourcing: Generate candidate leads using multiple channels: job boards, social media, referrals, outreach, and automation tools. Manage and optimise social media recruitment activity (Facebook, WhatsApp, LinkedIn, etc.). Use automation, CRM systems, and workflows to increase lead volume and speed. Proactively test and improve sourcing strategies to hit targets.
• Screening and Compliance: Conduct high-quality phone screenings with excellent questioning and listening skills. Assess candidate suitability, availability, attitude, and reliability. Manage full onboarding process including right to work, DBS, references, training, and compliance checks. Ensure all candidates meet CQC and internal compliance standards before deployment.
• Onboarding and Candidate Experience: Deliver a professional, efficient, and supportive onboarding experience. Maintain clear communication with candidates at every stage. Reduce drop-outs through strong follow-up, engagement, and expectation setting. Act as the main point of contact until carers are fully active and working.
• Stakeholder and Customer Service: Work closely with operations and care coordination teams to meet live staffing needs. Maintain professional, confident phone manner at all times. Represent At Home Care with credibility, urgency, and care professionalism.
• Systems, Reporting and Process: Keep recruitment systems, trackers, and CRM data accurate and up to date. Track performance against KPIs and report clearly on pipeline status. Identify bottlenecks and take action without waiting to be asked. Continuously improve recruitment speed, quality, and conversion rates.

Requirements:

• Proven experience in care recruitment, general recruitment, or volume hiring
• Strong onboarding and compliance experience, ideally within domiciliary care
• Highly results-driven with a proven track record of hitting targets
• Excellent phone manner and customer service skills
• Confident communicator with candidates from first contact to onboarding
• Highly organised, disciplined, and accountable
• Comfortable working under pressure and to strict deadlines
• Experience using recruitment systems, CRMs, job boards, and automation tools

Qualifications:

• Experience recruiting carers for domiciliary or live-in care
• Knowledge of compliance and care sector onboarding
• Social media recruitment and lead generation experience
• Automation, workflow, or CRM optimisation experience
• Ability to work independently with minimal supervision

Performance Measurement (KPIs):

• Number of compliant carers onboarded per week/month
• Time from lead to work-ready status
• Recruitment pipeline conversion rates
• Drop-out and no-show reduction
• Fulfilment of staffing demand on time

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.