Job Overview

Our client provides compassionate outreach to individuals navigating sensitive financial situations. Our client is looking for resilient, empathetic communicators to engage potential clients and connect them with the resources they need. If you can balance professional sales techniques with genuine care, our client wants to meet you.

As an SDR, you are the first point of contact for individuals who have received mailers regarding their legal settlements. Your goal is to qualify interest and perform a "warm transfer" to our client's senior team. Given the sensitive nature of our clients' backgrounds, this role requires high emotional intelligence and the ability to remain professional during difficult conversations.

Schedule

This position is based in Delray Beach, FL, featuring an alternating weekly schedule:

• Week 1: Monday – Thursday, 10:00 AM – 6:30 PM EST; Friday, 10:00 AM – 6:00 PM EST
• Week 2: Monday – Thursday, 10:00 AM – 6:30 PM EST
• All shifts include a 30-minute unpaid break. This pattern alternates every week.

Responsibilities

• Outbound Outreach: Follow up on direct mailers using our integrated dialer.
• Lead Qualification: Use provided scripts to engage prospects, handle basic objections, and maintain a friendly demeanor.
• Warm Transfers: Successfully connect 5–20 qualified leads to sales representatives per shift.
• CRM Management: Accurately update our custom-built CRM system.
• Professionalism: Manage potentially emotional or negative responses with empathy and a "thick skin."

Requirements

• Communication: Professional English skills with a warm, comfortable phone presence.
• Resilience: Ability to handle rejection and navigate sensitive topics professionally.
• Technical Skills: Basic computer proficiency to operate CRM and dialer systems.
• Active Listening: Strong ability to gauge client moods and adapt the conversation accordingly.

What We Offer

• Performance Bonuses: Earn extra when you meet or exceed transfer targets.
• Stability: A structured, alternating schedule in a professional office environment.
• Growth: Opportunity to be part of an expanding team within a specialized industry.

Independent Contractor Perks

• Health Insurance Coverage for eligible locations
• Permanent work from home
• Immediate hiring

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.