Job Overview:
Our client is seeking an experienced Property Management Assistant to support day-to-day rental operations, compliance tracking, tenant communication, and administrative workflows. This role is ideal for someone highly organised, detail-oriented, and comfortable coordinating between landlords, tenants, contractors, and internal teams. The successful candidate will help ensure property tasks are completed on time, records remain accurate, and clients receive a professional service experience.
Client Overview:
Our client is a growing UK-based property management company supporting landlords with rental property operations, compliance requirements, tenant communication, and maintenance coordination. The company manages ongoing property workflows including safety certifications, contractor coordination, tenancy renewals, and landlord support, and our client is looking for a reliable operations assistant to improve efficiency as the portfolio continues to grow.
Schedule:
Flexible schedule within UK business hours, GMT/BST Timezone (20 work hours per week)
Responsibilities:
Property Operations & Compliance
- Monitor and manage monthly property compliance schedules
- Track deadlines for required certificates including: Gas safety certificates, Electrical compliance certificates, and other property documentation
- Ensure renewals and required actions are completed before deadlines
- Maintain accurate digital records for all properties
- Update internal systems with property activity and compliance status
Maintenance & Contractor Coordination
- Receive and manage tenant maintenance requests
- Coordinate with contractors including plumbers, electricians, and service providers
- Follow up to ensure repairs are completed efficiently
- Track maintenance progress and provide updates to stakeholders
- Ensure smooth communication between tenants, landlords, and suppliers
Administrative & Client Support
- Act as a key communication point for landlords and tenants
- Respond professionally to property enquiries
- Support tenancy renewal tracking and documentation
- Process and send invoices for completed contractor work
- Organise records, communications, and property documents
- Support general administrative tasks as required
Requirements:
- 2–3+ years of experience in property management, real estate administration, or similar support roles
- Experience supporting UK property operations preferred
- Strong understanding of property compliance workflows
- Excellent written and verbal English communication skills
- High attention to detail, especially with documentation and deadlines
- Ability to manage multiple properties and priorities simultaneously
- Strong organisational and follow-up skills
- Ability to work independently in a remote environment
Highly Regarded Skills & Experience:
- Experience with UK lettings or property management companies
- Familiarity with property management software
- Contractor coordination experience
- Knowledge of tenancy renewals and landlord communication processes
- Experience managing compliance calendars and reminders
Ideal Candidate Profile:
- Highly organised and reliable
- Detail-focused with strong follow-through
- Comfortable managing multiple moving parts
- Professional when communicating with clients
- Proactive in identifying upcoming issues before they happen
- Able to create structure and consistency as the business scales
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
Note:
Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.