Overview

We are seeking a dedicated and detail-oriented Medical Billing & Customer Care Specialist to join our team. This is an incredible opportunity to provide exceptional administrative and customer support while managing crucial medical office operations in a dynamic, full-time remote role. If you are a proactive professional with a passion for healthcare administration and patient satisfaction, we want to hear from you!

Schedule

• Full-time
• Monday–Friday
• 9:00 AM–6:00 PM EST with one hour of unpaid break

Responsibilities

• Answer incoming phone calls and assist patients with inquiries in a professional and courteous manner
• Schedule patient appointments and manage provider calendars
• Coordinate and confirm appointments to ensure an organized schedule
• Retrieve and process incoming faxes from physicians and healthcare providers
• Support medical billing and administrative tasks as needed
• Maintain accurate patient records and documentation
• Provide excellent customer service and ensure a positive patient experience

Requirements

• Previous experience in medical billing, healthcare administration, or customer service preferred
• Strong communication and interpersonal skills
• Excellent organizational and time management abilities
• Comfortable handling multiple tasks in a fast-paced environment
• Proficient with computers and scheduling systems
• High attention to detail and accuracy

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health insurance for eligible locations

Note

Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.