Overview

We are seeking a proactive and highly organized Administrative & Marketing Assistant to support our growing business and upcoming auctions. In this dual-role, you will manage essential administrative tasks, streamline customer communication across multiple digital channels, and coordinate social media scheduling using AI-assisted tools. This is a fantastic opportunity for an independent contractor looking for a stable, part-time, work-from-home role reporting directly to the business owner.

Schedule: Part-time, 20 hours per week (Monday–Friday, 10:00 AM–2:00 PM Pacific Time)

Responsibilities

Administrative Support

• Respond to customer inquiries primarily via email, SMS, social media messages, and online platforms in a timely and professional manner
• Provide basic customer support and assist with general administrative tasks as needed
• Coordinate with the website hosting team to upload CSV files and ensure auction listings remain accurate and up to date
• Maintain organized records, files, and documentation across business systems
• Assist with research, data entry, and other ad hoc administrative projects

Social Media & Marketing Support

• Schedule and publish pre-approved content across Facebook, LinkedIn, Instagram, and other social media platforms
• Utilize AI tools and existing content templates to create basic social media posts and marketing materials
• Monitor and respond to social media comments, messages, and inquiries
• Help manage customer reviews and feedback across online platforms
• Support marketing campaigns for upcoming auctions through content scheduling and online engagement
• Assist in maintaining brand presence across social media channels

Requirements

• Previous experience in an Administrative Assistant, Virtual Assistant, Customer Service, or Marketing Support role
• Basic social media management experience, including content scheduling and community engagement
• Familiarity with AI tools such as ChatGPT, Claude, Canva AI, or similar platforms is preferred
• Strong written communication skills with excellent grammar and attention to detail
• Comfortable handling customer inquiries via email, SMS, and social media platforms
• Highly organized with the ability to manage multiple tasks independently
• Proactive mindset with strong problem-solving abilities
• Basic marketing knowledge and understanding of social media best practices

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.