Overview

A rapidly growing marketing communications agency specializing in healthcare technology is looking for a Sales Operations Support Assistant to join their team. This remote, urgent role focuses on critical administrative and pipeline coordination tasks to support the company's accelerating pipeline growth following a recent acquisition. It is an excellent opportunity for an operationally-minded professional seeking a stable, independent contractor role with potential to transition from part-time to full-time based on performance.

Schedule: Mon-Fri 9:00 AM - 5:00 PM Eastern Time

Responsibilities

• Review call transcripts and email threads to update pipeline opportunities in the CRM platform.
• Track commitments made during sales calls and create prioritized follow-up lists for the sales team.
• Send templated response emails to prospects using company email signature and coordinate meeting schedules.
• Check calendar availability across different time zones and coordinate meeting times between prospects and the business development team.
• Join regular recap calls to walk through updates, key priorities, and follow-up items from recent sales activities.
• Move opportunities through pipeline stages by completing administrative tasks within the CRM software platform.
• Send automated emails based on templates when inquiries are received within specified service level agreements.

Requirements

Must-Have:

• Proven experience in sales operations, sales support, or sales administration roles.
• Strong understanding of the sales process and pipeline management.
• Excellent organizational skills with ability to track multiple commitments and follow-ups simultaneously.
• Proficiency with CRM platforms and sales software systems.
• Excellent written and verbal communication skills.
• Ability to work independently and manage priorities without direct supervision.
• Experience coordinating schedules across multiple time zones.

Nice-to-Have:

• Previous experience in healthcare or healthcare technology industry.
• Familiarity with HIPAA compliance requirements.
• Background supporting business development or account management teams.
• Experience using call transcription tools to extract action items.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.