Client Overview

Join a growing windows company where your appointment setting skills directly drive business growth and revenue. This established business conducts face-to-face consultations with homeowners and values quality appointments that convert into sales. Your work will be essential in connecting the sales team with qualified prospects while ensuring efficient use of their time.

Job Description

You’ll be the vital link between potential customers and our client's sales team, setting high-quality appointments that drive revenue growth. This role offers the opportunity to develop your sales skills while working with a company that values systematic processes and strong follow-through. You’ll engage with homeowners interested in window solutions and ensure our sales team’s time is maximized through proper appointment confirmation and follow-up procedures.

Schedule: Monday to Friday, 8 AM to 5 PM
Client Timezone: Alexandria, NSW

Responsibilities

• Conduct outbound calls to engage target audience and potential clients
• Schedule face-to-face appointments for the sales team with qualified prospects
• Handle phone appointment setting as needed based on prospect preferences
• Follow up with scheduled appointments to confirm attendance and prevent no-shows
• Contact prospects the day before appointments to ensure sales team efficiency
• Maintain detailed appointment scheduling processes and protocols
• Ensure sales representatives don’t travel to meetings in vain through proper confirmation procedures
• Track appointment conversion rates and provide feedback on lead quality

Requirements

• Proven experience in appointment setting, telemarketing, or outbound sales
• Strong communication and engagement skills with ability to build rapport quickly
• Experience with phone-based customer interaction and CRM systems
• Ability to follow structured processes and maintain detailed records
• Reliable internet connection and professional phone setup
• Bonus if you have experience in home improvement or construction industry
• It helps if you’re familiar with voice over IP systems and calling software

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health insurance coverage for eligible locations

Note

• Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.