Client Overview

A growing child welfare and residential care organization focused on providing safe, supportive, and compliant care environments for children and young people. The business is currently progressing through licensing and operational growth phases, requiring strong administrative support to manage compliance documentation, staff coordination, and day-to-day business operations.

The organization values professionalism, confidentiality, attention to detail, and reliable communication, and is seeking a dedicated Virtual Assistant to help streamline operations and support the owner during this important growth stage.

Job Description:

As an Administrative & Compliance Coordinator, you will play a critical role in supporting the administrative, compliance, and operational functions of the organization. You will assist with licensing documentation, staff scheduling, payroll support, communications management, and general administrative coordination.

This role is ideal for a highly organized and proactive professional who is comfortable handling sensitive information, managing multiple priorities, and working independently in a remote environment. Success in this role requires exceptional attention to detail, strong communication skills, and the ability to adapt as the business continues to grow.

Schedule

• Monday to Friday, 9:00 AM – 1:00 PM Eastern Time; 20hrs per week
  

Responsibilities

• Prepare, complete, organize, and maintain licensing documentation and regulatory paperwork
• Ensure compliance-related records are accurate, up to date, and properly filed
• Support the owner with administrative processes related to licensing and business operations
• Maintain organized digital filing systems for operational, compliance, and business documentation
• Track important deadlines and ensure documentation is submitted in a timely manner

Administrative & Compliance Support

Communication & Coordination

• Manage inbound and outbound communications including phone calls, emails, and text messages
• Serve as a communication liaison between the owner and external stakeholders
• Respond professionally to inquiries and route communications appropriately
• Follow up on outstanding requests and maintain communication records
• Assist with correspondence and business-related documentation

Payroll & Staff Support

• Assist with payroll administration and ensure accurate employee records
• Support staff scheduling and maintain updated schedules to ensure adequate coverage
• Coordinate schedule changes and communicate updates to relevant team members
• Maintain confidentiality when handling employee information and payroll data

Operational Support

• Provide day-to-day administrative support to help maintain efficient business operations
• Assist with task tracking, follow-ups, and workflow coordination
• Support evolving operational requirements as the business expands
• Handle ad hoc administrative duties and special projects as assigned

Requirements

• Previous experience in an administrative assistant, virtual assistant, or office support role
• Strong written and verbal communication skills
• Excellent organizational and time-management abilities
• High level of attention to detail, particularly when handling documentation and compliance records
• Ability to work independently with minimal supervision
• Comfortable handling confidential and sensitive information
• Strong proficiency with email, document management, and online communication tools
• Reliable internet connection and professional remote work setup

Preferred

• Experience supporting healthcare, residential care, social services, or regulated industries
• Familiarity with licensing, compliance, or regulatory documentation
• Experience with payroll processing and staff scheduling
• Knowledge of child welfare, residential care, or group home operations

Scope & Engagement

• Primary administrative support for the business owner
• Ongoing responsibility for licensing and compliance-related documentation
• Staff scheduling, payroll support, and communication management
• Opportunity to grow with the business as operational needs expand
• Direct collaboration with ownership and key stakeholders

Why Join This Team?

• Opportunity to make a meaningful impact within a child welfare-focused organization
• Diverse role combining administration, compliance, communication, and operational support
• Flexible remote working environment
• Direct collaboration with business leadership
• Long-term growth potential as the organization expands
• Meaningful work supporting the development of a safe and compliant care environment

Independent Contractor Perks

• Permanent Work from home
• Immediate Hiring

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.