Job Overview
We are seeking a proactive GoHighLevel Membership & CRM Specialist to manage and optimize our membership platform and email marketing systems. In this fully remote role, you will handle user onboarding, build automated CRM workflows, and monitor email campaign performance to boost member retention. Working closely with the business owner, you will independently troubleshoot backend issues and streamline customer journeys for our subscription-based business. This part-time, independent contractor position is perfect for a tech-savvy professional with dedicated GoHighLevel experience.
Job Highlights
Schedule: Flexible anytime, EST timezone (20 hours per week)
Work Arrangement: Work from home
Contract: Independent Contractor
Responsibilities
- Manage and maintain the company's GoHighLevel membership platform
- Monitor and optimize the member experience to ensure smooth onboarding and engagement
- Configure and manage membership access, user permissions, and content delivery
- Troubleshoot membership-related issues and provide backend support
- Monitor email deliverability, open rates, click-through rates, and overall campaign performance
- Create, update, and manage email automations, workflows, and customer journeys within GoHighLevel
- Generate reports and provide recommendations to improve member engagement and retention
- Manage CRM records, contacts, pipelines, and customer data accuracy
- Assist with payment tracking, subscription management, and membership-related administrative tasks
- Support ongoing marketing initiatives through email marketing and automation campaigns
- Collaborate with the business owner to identify opportunities for process improvements and system optimization
- Ensure all automations, communications, and customer touchpoints function properly
Requirements
- Proven experience using GoHighLevel (required)
- Experience managing membership sites, online communities, or subscription-based programs
- Strong understanding of CRM management, automation workflows, and email marketing
- Experience analyzing campaign performance metrics and reporting on results
- Familiarity with customer journey mapping and user experience optimization
- Excellent written and verbal English communication skills
- Strong organizational and problem-solving abilities
- Ability to work independently with minimal supervision
- Detail-oriented with a proactive approach to identifying and resolving issues
- Experience supporting online coaching, fitness, wellness, or membership businesses is highly preferred
Independent Contractor Perks
Permanent work from home
Immediate hiring
Steady freelance job
Side Note
This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.
Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.