Client Overview

Our client is a fast-growing property management company based in Oakland, California, currently managing over 2,000 residential units. The company is experiencing rapid expansion, with plans to onboard an additional 500+ units by August. They are looking for reliable, detail-oriented Maintenance Coordinators to support their growing operations remotely.

Role Overview

The Property Maintenance Coordinator will serve as a central point of contact between tenants, internal technicians, and external vendors for all maintenance-related activities. This is a fast-paced, communication-heavy role requiring strong organizational skills and the ability to manage multiple work orders simultaneously. Fluency in both English and Spanish is a firm requirement for this role, as the team works with a bilingual staff and serves a diverse tenant base. The ideal candidate will have a background in property management and be comfortable working within US Pacific Time business hours.

Work Schedule: Monday to Friday from 8:30 AM to 5:30 PM with a one-hour unpaid break each day (40 hours per week) Pacific Time

Key Responsibilities:

Work Order Management

• Receive, log, and assign maintenance work orders from tenants and property managers
• Track open work orders to ensure timely resolution and proper documentation
• Review and audit technician notes for accuracy and completeness
• Follow up on completed work orders to confirm tenant satisfaction

Vendor & Technician Coordination

• Coordinate scheduling with internal maintenance technicians and external vendors (e.g., HVAC, plumbing, electrical)
• Communicate job details, access requirements, and timelines to all relevant parties
• Monitor vendor performance and escalate issues when necessary

Unit Renovations & Vacancy Preparation

• Coordinate maintenance tasks for vacant units undergoing renovation
• Track renovation progress and ensure timely unit turnover
• Liaise with contractors and internal teams to minimize vacancy downtime

Exterior & Property Improvements

• Coordinate response to exterior maintenance issues including graffiti removal and trash cleanup
• Assist in scheduling routine property inspections and upkeep tasks

Quotes & Vendor Management (Developing Responsibility)

• Assist in obtaining quotes from vendors for maintenance and repair work
• Compare vendor pricing and timelines to support cost-effective decision-making

Requirements

• Minimum 1–2 years of experience in property management, facilities coordination, or a related field
• Bilingual in English and Spanish — required; Latin American candidates strongly encouraged to apply
• Strong verbal and written communication skills in both languages
• Proficiency with property management software (e.g., Buildium, AppFolio, Yardi, or similar)
• Experience using work order management systems or ticketing platforms
• Highly organized with strong attention to detail
• Ability to manage multiple priorities and work independently in a remote environment

Preferred Qualifications

• Previous experience in US-based property management operations
• Familiarity with US residential maintenance standards and tenant communication practices
• Experience coordinating with HVAC, plumbing, or general contractors
• Comfortable working US Pacific Time business hours

Independent Contractor Perks

• Health insurance in eligible locations

• Permanent work from home

• Immediate hiring

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.