YOUR ROLE: Admin Assistant / Email Management Support

Responsibilities:

• Manage daily customer email correspondence (approx. 5/day)
• Upload and manage order tracking numbers
• Update internal records and maintain database accuracy
• Handle file management and processing of agreements
• Coordinate client follow-ups as needed
• Manage travel bookings and administrative scheduling
• Support non-voice administrative tasks on the website

Requirements:

• Strong written English communication skills
• Experience in customer service or administrative roles
• Proficiency with email management platforms
• Ability to work 20 hours per week (Part-time)
• Detail-oriented approach to data entry and tracking
• Reliability and commitment to a daily 4-hour shift
• Ability to work within Central Time (9 AM - 1 PM)

Scope:

• Daily shift scheduled for 9 AM - 1 PM Central Time
• Focus on administrative and email-based support
• Remote non-voice operations for Apple Cider Vinegars
• 20 hours per week minimum commitment
• Month-to-month agreement with no lock-in contract
• 90-day probation period for performance monitoring
• Potential to expand tasks to phone support if needed