Role Overview

The  HubSpot CRM Administrator  is responsible for the day-to-day maintenance, stability, and integrity of internal systems, with a primary focus on HubSpot. This role ensures seamless operational execution through proactive system administration, workflow management, data governance, troubleshooting, and continuous system improvement.

This is a highly tactical, execution-focused role requiring advanced HubSpot expertise, particularly within Operations Hub. The successful candidate will have experience managing large-scale databases, complex automation ecosystems, and data integrity initiatives while supporting business-critical systems and integrations.

Schedule

• To be discussed

Key Responsibilities

System Maintenance & Stability

• Maintain and monitor HubSpot and integrated systems to ensure uninterrupted daily operations.
• Perform routine system checks, updates, and preventative maintenance.
• Troubleshoot and resolve CRM, automation, integration, and website-related issues, including forms, workflows, tracking, and data synchronization errors.
• Support backend website functionality connected to HubSpot, including forms, tracking scripts, and CRM integrations.
• Escalate complex technical issues to development or digital teams with clear documentation and testing evidence.

HubSpot Administration & Optimization

• Own day-to-day administration of HubSpot CRM, Marketing Hub, Sales Hub, and Operations Hub.
• Build, test, maintain, and optimize workflows, automations, lifecycle stages, and business processes.
• Manage custom properties, object relationships, data structures, and system configurations.
• Ensure accurate routing, segmentation, tagging, and lead management processes.
• Support campaign execution through setup and QA of emails, forms, landing pages, lists, and reporting.

Data Integrity & Governance

• Maintain high standards of data quality, consistency, and governance across HubSpot.
• Conduct regular audits, deduplication exercises, and database clean-up initiatives
• Enforce naming conventions, field governance, and documentation standards.
• Validate data flows between HubSpot and integrated platforms
• Support data migration, transformation, and cleansing projects.

Workflow Monitoring & Quality Assurance

• Monitor workflow performance and automation health.
• Perform QA on workflow logic, routing rules, automation triggers, and segmentation criteria.
• Validate reporting accuracy and dashboard outputs.
• Identify operational inefficiencies and recommend scalable improvements.

Operational Support & Continuous Improvement

• Build and maintain reports, dashboards, lists, and audience segments.
• Support testing and validation of new features, integrations, and system enhancements.
• Track, document, and resolve system issues and bugs.
• Partner with stakeholders to improve system performance, scalability, and operational efficiency.

Requirements

Essential

• Minimum 3 years of hands-on HubSpot administration experience.
• Advanced experience managing HubSpot Operations Hub, CRM architecture, workflows, and automations.
• Demonstrated experience managing large-scale databases containing 40,000+ contacts.
• Experience maintaining complex automation ecosystems with 200+ active workflows.
• Strong understanding of data structures, lifecycle management, segmentation, and governance.
• Experience troubleshooting HubSpot workflows, forms, integrations, and tracking issues independently.
• Proven ability to maintain data hygiene and enforce CRM governance standards.
• Strong analytical, problem-solving, and documentation skills.

Highly Desirable

• Experience with large-scale data migration, cleansing, and system consolidation projects.
• Experience working with membership-based, customer-facing, or high-volume CRM environments.
• Exposure to API integrations, middleware platforms, and third-party system connections.
• Familiarity with reporting across custom objects and cross-object relationships within HubSpot.

Key Competencies

• Advanced HubSpot Operations Hub expertise
• Data governance and quality management
• Process optimization and workflow automation
• Strong troubleshooting and root-cause analysis skills
• Exceptional attention to detail
• Highly organized and process-driven
• Ability to work independently and manage competing priorities

Independent Contractor Perks

• Permanent Work from home
• Immediate Hiring
• Health Insurance Coverage for eligible locations

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.